Training Admin Specialist

Company Overview

Join us on our mission to elevate customer experiences for people around the world.  As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Job Description:

Additional job functions in bullet points

• Accurately track attendance for active classes, share attendance numbers with internal stakeholders

• Ensure all onboarding/offboarding documents are filled out completely and submitted to client/internal partners on time, per the client requirements

• Complete all documentation required for account, either by internal or external stakeholders

• Ensure all records are kept in a shared location, per external/internal expectations• Communicate as needed to all program leadership; this will include, but is not limited to, Training, Operations, Quality, Client Services, Workforce Management

• Track all certifications of Trainers per client program

• Work with Training Leadership and Trainers on Champion compliance completion

• Demonstrated success with ability to multitask in a virtual environment

• Ability to effectively pivot to change in direction based on client and business needsQualifications:Requirements in bullet points

• At least 1-2 years of Training Admin experience or relevant experience

• Excellent oral and written communication skills at all levels of the organization

• Excellent oral and written communication skills

• Proficiency in Microsoft Office applications including Excel, PowerPoint, and Word

• Exceptional motivational, interpersonal and customer service skills

• Ability to speak to Leadership regarding reporting, findings, etc.

• Schedule Flexibility

• Dependability regarding completion of assignments and attendance

• Ability to pass a drug screen and background check

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.