WE’RE HIRING | TIKTOK SHOP ACCOUNT MANAGER

Location: Remote
Employment Type: Full-Time
Company: Lux Decor Collection

About the Role

Lux Decor Collection is looking for an experienced and highly hands-on TikTok Shop Account Manager to take complete ownership of our TikTok Shop operations and growth.

This is an A-to-Z e-commerce role. We are looking for someone who can independently manage the TikTok Shop account from product research and sourcing to product listings, inventory management, TikTok Shop Ads/PPC, affiliate management, sales optimization, analytics, and account health.

The ideal candidate should have strong hands-on experience managing TikTok Shop accounts and understand how to drive traffic, conversions, GMV, profitability, and sustainable growth.

Key Responsibilities

1. TikTok Shop Account Management

• Manage the TikTok Shop account from A to Z.
• Maintain overall account health, compliance, product eligibility, and shop performance.
• Manage products, categories, pricing, promotions, shipping settings, and shop operations.
• Monitor account metrics, violations, warnings, and performance issues.
• Ensure all products and operations comply with TikTok Shop policies.

2. Product Research & Product Selection

• Conduct market and competitor research to identify high-potential products.
• Analyze TikTok trends, customer demand, competition, pricing, and sales potential.
• Identify winning products and opportunities for product expansion.
• Research competitor stores, best-selling products, pricing, creatives, offers, and customer reviews.
• Recommend products based on demand, margins, competition, and scalability.

3. Product Listing & SEO

• Create and optimize TikTok Shop product listings.
• Write compelling product titles, descriptions, features, and selling points.
• Optimize keywords and product information for search visibility.
• Ensure product images, videos, variations, pricing, and product information are accurate.
• Continuously optimize listings based on CTR, conversion rate, sales, and customer behavior.

4. Inventory & Order Management

• Monitor inventory levels and product availability.
• Forecast inventory requirements based on sales trends and campaign performance.
• Coordinate with warehouse, purchasing, and operations teams.
• Prevent stockouts and overstock situations.
• Monitor order processing, fulfillment, cancellations, returns, refunds, and delivery performance.
• Identify inventory-related issues that may impact TikTok Shop performance.

5. TikTok Shop Ads / PPC Management

• Plan, launch, manage, and optimize TikTok Shop advertising campaigns.
• Monitor campaign performance, ad spend, revenue, ROAS, CPA, CTR, CVR, CPC, and other key metrics.
• Identify winning products, creatives, audiences, and campaigns.
• Optimize budgets based on performance and profitability.
• Scale profitable campaigns while controlling inefficient ad spend.
• Conduct ongoing testing of products, creatives, offers, and campaign strategies.
• Prepare regular advertising performance reports.

6. TikTok Affiliate & Creator Management

• Recruit and manage TikTok Shop affiliates and creators.
• Build and maintain a strong creator/affiliate pipeline.
• Send products for creator sampling and product seeding.
• Manage affiliate commissions and promotional offers.
• Track creator-generated sales, GMV, orders, conversion, and revenue.
• Identify high-performing creators and develop long-term partnerships.
• Coordinate with the Creator Partnerships team when required.

7. Sales & GMV Growth

• Develop and execute strategies to increase TikTok Shop sales and GMV.
• Identify opportunities to improve conversion rates and average order value.
• Manage promotions, discounts, bundles, coupons, flash sales, and other sales initiatives.
• Analyze sales trends and identify underperforming products.
• Develop action plans to improve product and store performance.
• Continuously test new strategies to increase revenue and profitability.

8. Analytics & Performance Reporting

• Monitor daily, weekly, and monthly TikTok Shop performance.
• Analyze:
  • GMV
  • Revenue
  • Orders
  • Conversion Rate
  • CTR
  • CPC
  • ROAS
  • CPA
  • Ad Spend
  • Affiliate Sales
  • Product Performance
  • Inventory Performance
  • Returns & Refunds
• Prepare actionable performance reports for management.
• Use data to identify problems, opportunities, and growth areas.

9. Competitor & Market Analysis

• Regularly monitor competing TikTok Shop sellers.
• Analyze competitor products, pricing, promotions, content, ads, affiliates, and sales strategies.
• Identify market gaps and opportunities.
• Stay updated on TikTok Shop trends, algorithm changes, policies, tools, and new features.

10. Content & Conversion Optimization

• Work closely with content creators, video editors, and designers.
• Identify what type of TikTok content and creatives are generating sales.
• Provide product/content briefs based on performance data.
• Recommend hooks, offers, CTAs, product angles, and creative concepts.
• Analyze video-to-sale performance and identify winning content.

Who We're Looking For

• 3+ years of hands-on e-commerce experience, preferably with TikTok Shop.
• Strong experience managing TikTok Shop accounts from A to Z.
• Proven experience with TikTok Shop Ads / PPC.
• Strong product research and product selection skills.
• Experience with inventory and order management.
• Experience managing TikTok Shop affiliate/creator programs.
• Strong understanding of e-commerce KPIs and analytics.
• Experience with product listing optimization and e-commerce SEO.
• Strong understanding of GMV, ROAS, CTR, CVR, CPC, CPA, AOV, and profitability.
• Strong analytical and problem-solving skills.
• Ability to independently identify problems and implement solutions.
• Strong communication and coordination skills.
• Comfortable working with cross-functional teams including warehouse, purchasing, content, creative, and marketing teams.
• Highly proactive, detail-oriented, commercially minded, and results-driven.

Required Technical Skills

Candidates should ideally have hands-on experience with:

• TikTok Shop Seller Center
• TikTok Shop Ads / TikTok Ads Manager
• TikTok Shop Affiliate Center
• Product Research Tools
• E-commerce Analytics
• Inventory Management Systems
• Google Sheets / Excel
• Product Listing & SEO
• Competitor Research
• Sales & Performance Reporting

Key Performance Indicators (KPIs)

Success in this role will be measured through:

• TikTok Shop GMV growth
• Revenue growth
• Number of orders
• Conversion rate improvement
• ROAS / advertising profitability
• PPC efficiency
• Product-level profitability
• Successful product launches
• Affiliate-generated sales
• Creator activation and performance
• Inventory availability
• Reduction in stockouts and operational issues
• Account health and compliance
• Overall TikTok Shop growth

Important

This is NOT a basic TikTok social media management role.

We are NOT looking for someone whose primary experience is simply posting TikTok videos or managing a TikTok social media page.

We need someone who understands TikTok Shop as an e-commerce business and can take ownership of the complete operation:

Product Research → Product Selection → Listing → SEO → Inventory → Pricing → Promotions → PPC/Ads → Affiliates → Creators → Orders → Analytics → Optimization → Sales & GMV Growth

The ideal candidate should be able to look at the account, identify what is working and what is not, and independently develop and execute a plan to improve performance.

How to Apply

Please send your resume along with a brief summary of your TikTok Shop experience.

Please include:

1. TikTok Shop accounts you have managed
2. Number of years of TikTok Shop experience
3. Products/categories you have managed
4. Approximate monthly GMV/revenue handled
5. Your experience with TikTok Shop Ads/PPC
6. Your experience with TikTok Shop Affiliates/Creators
7. Examples of products you researched/launched successfully
8. Any measurable growth or results you achieved

Lux Decor Collection
Home & Textile | Apparel | Lifestyle | E-Commerce