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The Test Automation Engineer will develop and execute comprehensive manual and automated testing strategies for ServiceNow modules and custom integrations. They will collaborate with cross-functional teams to build automated frameworks, report defects, and ensure software quality aligns with DoD standards.

Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA).  The Air Force, Space & Intel Business Group (AFSI) of SAIC is seeking a Test Automation Engineer to support a transformational infrastructure program for DCSA. 

SAIC is proud to be supporting DCSA in safeguarding our nation’s information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. 

Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secure and adaptable IT infrastructure, provide customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).

Job Description

Develops and executes comprehensive manual and automated testing strategies for application development and sustainment activities in support of the Program Executive Office (PEO) efforts. These efforts focus on driving transformative change in IT resource planning and execution for the Acquisition and Budget Management (ABM) Tool and the ServiceNow platform. As part of the overall transformation effort, these activities seek to provide innovative, emergent, and ongoing business process and enterprise IT solution improvements to the DCSA OCIO environment, in line with DoD and DCSA OCIO policies, procedures, and data standards. 

The Test Engineer collaborates with QA Analysts, Software Developers, Project Managers, and Business Analysts to design, develop, and execute test plans, test cases, and procedures for ServiceNow modules and custom integrations. The engineer will build and implement automated testing frameworks and ensure compliance with industry and DoD best practices for software quality. This role is critical in delivering enhancements that support leadership decision-making, operational excellence, and innovative IT resource management. 

Key Responsibilities

  • Develop detailed test plans, strategies, and cases for ServiceNow modules and software updates to meet functional and non-functional requirements. 
  • Design, write, and maintain reusable automated test scripts using tools such as Selenium, ServiceNow Automated Test Framework (ATF), and CI/CD frameworks. 
  • Leverage DoD Approved Multimodal AI models to support creation of customized ATF Steps 
  • Execute functional, regression, integration, and performance testing for ServiceNow applications and custom workflows. 
  • Conduct API testing to ensure seamless integration between systems. 
  • Identify, track, and report bugs through detailed defect reports, severity assessments and bug hunts with development team. 
  • Provide regular metrics on test coverage, defect trends, and overall product quality during software development. 
  • Collaborate in sprint planning sessions, defect triage meetings, retrospectives, and stakeholder reviews to ensure alignment on testing approaches and deliverables. 
  • Stay updated on DoD cybersecurity and data protection mandates. Apply industry-standard best practices for quality software testing to enhance testing coverage, efficiency, and effectiveness. 
  • Ensure test automation frameworks are optimized and continually improved to reduce test cycle times and increase defect detection efficiencies. 
  • Produce dashboards and performance reports to provide digestible and actionable insights to support informed decision-making.
  • Support User Acceptance Testing (UAT) Activities, creating UAT Tests, while working closely with Product Owners 

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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