The Territory Sales Representative is responsible for driving sales growth and market share within a designated geographic territory by prospecting and building relationships with fleets, dealers, and OEMs. They must also provide technical support, gather market intelligence, and maintain consistent communication with internal teams and customers.
Job Details: Job Location: Field - City, SD, Salary Range: Undisclosed, Job Shift: Day Shift, Job Title: Territory Sales Representative
Location: Remote Position, Travel Required
North Central Territory: SK & MB in Canada. ND, SD, MN, & NE in the US.
Job Summary:
To represent Shur-Co, LLC with exemplary professionalism, integrity and energy and help our team and company continue to grow sales and market share. To promote and demonstrate Shur-Co as the ideal partner for transportation industry solutions by making on-site calls to fleets, dealers, and Original Equipment Manufacturers (OEM). Contribute to and protect the best interests of Shur-Co, LLC by performing the following duties and other duties which may be assigned.
Essential Duties and Responsibilities:
Willfully take “ownership” of Shur-Co’s sales and profitability growth in a geographic territory
Prospect, investigate and study the region, develop goals to maximize growth and a Strategic Plan to achieve those goals and execute that plan.
Maintain a consistent level of high-quality communication with our existing customers ensuring our mutual success
Prospect for customers through networking with existing customers, attending tradeshows, and reading trade publications
Establish credibility, build rapport
Perform needs analysis with prospective customer finding pain points that need to be addressed
Continuous relationship building
Identify opportunities (products to fit unmet needs, improvement to existing products, improvements to existing processes)
Education training (installation and maintenance) for fleets
Sales training and support for Dealers
OEMs as assigned
Create a vision in conjunction with OEM engineering team for Shur-Co, LLC products
Have meaningful and consistent communication with the OEM sales team
Gain visibility into end user buying habits/trends
Obtain market and competitor information
Establish rapport and develop relationship as a resource (first call)
When applicable, demonstrate aftermarket sales growth potential to OEM Parts department
Make necessary phone contacts and follow up for the purpose of selling and supporting
Shur-Co, LLC products in order to:
Close quotes
Listen to customer complaints and work with the team on resolution
Gather market intelligence (competition)
Measure market climate
Repetitive reinforcement
Market surveys and studies (products, services, market location identification, and impact on company.
Communicate travel plan and goals of travel to supervisor through bi-weekly one-on-one meetings. Prepare monthly itineraries and monthly sales reports on a timely manner to include:
Complete and relay weekly itineraries
Summary of sales activity (Top overall, top gainers and top decliners) by Segment and Region
Summary of daily sales call notes into CRM
Communication of gathered intelligence of regional competition positions and information and the communication of identifying new opportunities
Work Trade Shows regionally and nationally as assigned for the purpose of:
Gathering Market intelligence
OEM support, training
Researching competition
Identifying new competition
Identifying new prospects
Working the booth to sell and promote Shur-Co, LLC
Investigating competitive designs and features and report on how, or if they would benefit Shur-Co, LLC.
Effectively dominate a selected market through their efforts by:
Participation in development and execution of strategies and plans
Providing a higher level of service
Adding value
Being involved in associations, fleet maintenance committees and regional trucking associations.
Establishing a "who to call" type of atmosphere
Entrenching deep into the organization at all levels
To represent Shur-Co, LLC in the highest professional standards.
To communicate with the Service Center Manager in their respective region, or regions, as to the direct impact of needs, and timing issues of their sales, and coordinate with that Manager, any needs for service and support, through that Service Center. (Installations, shipping dates, etc.)
Communication as needed via. phone, e-mail or fax.
Relay gathered intelligence
Inform Manager of sales, potential sales, problems and successes that have occurred, or will occur in that Service Center.
Account for any new customers and sales figures produced through their direct efforts and show confirmation of these reported sales with customer numbers and sales dollars generated on the form provided.
Identify any needs a customer has that we do not supply at this time and report directly to the supervisor. (Identification of new products or services)
Work with, and communicate with, the OEM specialist on the "team's" objectives for specifically assigned OEM's.
Handle all warranty claims when in the field, promptly and through the proper channels and procedures.
Be active in the quest to sell excess capacity
Maintain data base (laptop)
Assure regular maintenance of Shur-Co, LLC's vehicle and equipment and be able to travel as required to achieve all goals
Attendance and dependability are essential job functions, you must report to work on time and accurately complete the daily duties assigned.
Safety:
Follow all safety directives and protocols at all times and help identify potential hazards or violations that should be addressed to ensure personnel and facility safety are maintained.
Quality:
Along with every other member of our team, always be cognizant of overall performance in every aspect of our business and help maintain a constant focus on quality assurance and continuous quality improvement.
Other Duties as Assigned:
This job description is not intended to be all-inclusive. The employee may be required to perform other related duties to meet the ongoing needs of the organization. Shur-Co LLC is an equal opportunity employer and encourages candidates of all backgrounds to apply.
Qualifications: