Telecom NOC Engineer

Location: Remote
Employment Type: Full-time
Experience: 2+ Years

About Azurreo

Azurreo is an international telecommunications services company with over 15 years of experience supporting telecom operators, network vendors, and technology partners across Europe, the Middle East, and Africa.

Our international teams deliver network operations, deployment, testing, service assurance, and technical support across multiple markets. As we continue to grow, we’re looking for talented professionals who are passionate about network operations and committed to delivering high-quality service.

About the Role

We are looking for a Telecom NOC Engineer to join our Operations team.

In this role, you will monitor network performance, manage incidents, coordinate with technical teams, and help maintain the availability and quality of telecom services. You will work closely with engineers, customers, and partners to ensure operational excellence and timely issue resolution.

This position is ideal for professionals with experience in telecom, ISP, or network operations who enjoy troubleshooting technical issues in a dynamic, fast-paced environment.

Tasks

Key Responsibilities

• Monitor network health, alarms, and service availability.
• Identify, troubleshoot, and escalate network incidents according to established procedures.
• Coordinate with internal teams, customers, and external vendors to resolve technical issues.
• Track incidents through to resolution while maintaining accurate documentation.
• Monitor operational KPIs and prepare regular reports.
• Perform root cause analysis for recurring incidents and recommend corrective actions.
• Support continuous service improvement initiatives.
• Ensure compliance with operational processes and service level agreements (SLAs).
• Provide professional technical support in English.

Requirements

Education

• Bachelor’s degree in Telecommunications, Computer Engineering, Information Technology, Computer Science, or a related technical field.

Experience

• Minimum 2 years of professional experience in one or more of the following:

• Network Operations Center (NOC)

• Telecom Operations

• ISP Operations

• Service Assurance

• Network Monitoring

• Technical Network Support

Technical Skills

Experience with several of the following is preferred:

• TCP/IP Networking
• Routing & Switching
• DNS & DHCP
• VPN Technologies
• Firewalls
• Network Monitoring Tools
• Ticketing Systems
• Incident Management
• Performance Monitoring
• Root Cause Analysis

Experience with LTE, 4G, 5G, or telecom OSS/NMS platforms is considered a strong advantage.

Languages

• Professional written and spoken English.

Availability

• Available to work full-time in a remote environment.
• Able to join immediately or within a reasonable notice period.

What We’re Looking For

We’re looking for someone who:

• Has strong analytical and problem-solving skills.
• Takes ownership and follows issues through to completion.
• Works well under pressure while managing multiple priorities.
• Communicates clearly with technical and non-technical stakeholders.
• Enjoys working collaboratively within an international team.
• Is proactive, organized, and eager to learn.

Benefits

Competitive Compensation

A competitive salary based on your experience and technical expertise.

Fully Remote Work

Enjoy the flexibility of working from home while collaborating with an international team.

Company Equipment

A company laptop will be provided.

Paid Leave

• Annual paid leave
• Public holidays according to your country of residence

Career Development

• Structured onboarding
• Continuous learning opportunities
• Exposure to international telecom projects
• Long-term career growth within Azurreo

International Environment

Work alongside experienced telecom professionals supporting customers across multiple countries and technologies.

Why Join Azurreo?

At Azurreo, you’ll be part of a collaborative international team delivering critical telecom services to customers around the world.

If you’re looking for a stable remote opportunity where you can strengthen your technical expertise, work on real-world network operations, and grow your career in telecommunications, we’d love to hear from you.

Apply today and become part of Azurreo’s global Operations team.