Telecom MSP Project Manager – Remote

Company Description

Spectrotel and AireSpring have joined forces to create a leading managed network services platform, combining complementary expertise in connectivity, networking, security, and communications to serve businesses around the world.

Spectrotel is redefining managed network services by moving beyond reactive and proactive support toward predictive, prescriptive network management. Its technology-enabled solutions bring together automation, AI-powered intelligence, and human expertise to help reduce downtime, minimize service degradation, and strengthen communications platforms. Its portfolio includes SD-WAN, SASE, cloud connectivity, and advanced security.

AireSpring is a global managed network services provider delivering connectivity, networking, and security solutions in more than 190 countries. It works through relationships with more than 265 carriers and ISPs. Its channel-exclusive portfolio includes managed global connectivity, SD-WAN, SASE, enterprise mobility, and unified communications. AireSpring’s AI-powered IT service management platform, AIreCONTROL, provides visibility, automation, and lifecycle management across complex, multi-vendor networks.

Together, Spectrotel and AireSpring combine scale, intelligence, and network expertise to help organizations stay connected, secure, and focused on growth. Learn more at spectrotel.com and airespring.com, or follow the companies on LinkedIn.

Job Description

We are seeking an experienced Senior Project Manager to lead the delivery of complex telecommunications and managed services projects. This role is ideal for a seasoned professional with extensive telecom industry experience and a proven track record of managing large-scale infrastructure initiatives in a fast-paced, results-driven environment.

The Senior Project Manager will oversee end-to-end project delivery, manage cross-functional teams, coordinate with strategic carrier partners, and ensure projects are delivered on time, within budget, and to the highest quality standards.

Key Responsibilities

• Lead and manage multiple concurrent telecommunications and managed services projects from initiation through successful completion and closeout.
• Oversee complex infrastructure projects including Ethernet, SD-WAN, GPON, and firewall implementations across multiple customer sites.
• Direct internal engineering, operations, and service delivery teams; assign tasks, monitor progress, and ensure accountability to project milestones and deliverables.
• Manage strategic relationships with major telecom carriers (AT&T, Lumen/CenturyLink, Verizon) to negotiate terms, expedite circuit ordering, and resolve escalated issues.
• Develop and maintain comprehensive project plans, budgets, resource allocations, and risk mitigation strategies.
• Establish and track key performance indicators (KPIs), project metrics, and success criteria; report progress to executive leadership and customers.
• Identify, assess, and proactively manage project risks, dependencies, and scope changes; implement corrective actions as needed.
• Mentor and coach junior project managers to develop their skills and advance their careers.
• Serve as primary point of contact for customer communications, providing strategic updates and managing stakeholder expectations at the C-level.
• Optimize project management processes and systems; recommend and implement process improvements to enhance efficiency and delivery quality.
• Manage project budgets, track expenses, and ensure cost control throughout the project lifecycle.
• Maintain detailed project documentation, lessons learned, and best practices to support organizational knowledge and continuous improvement.

Qualifications

• 7+ years of progressive experience in project management, program management, or senior operations roles within telecommunications or managed services.
• Demonstrated expertise managing large-scale telecom and network infrastructure projects, including Ethernet, SD-WAN, GPON, and firewall deployments.
• Extensive experience coordinating with major carriers on circuit ordering, provisioning, and complex service implementations.
• Proven ability to manage project budgets, resources, and timelines for multi-million dollar initiatives.
• Experience managing multiple vendors and carrier timelines across concurrent, high-priority projects.
• Advanced proficiency with project management tools, ticketing systems, and business intelligence or reporting platforms.
• Strong leadership experience, with the ability to direct and mentor cross-functional teams.
• Excellent stakeholder management skills, with experience communicating at the executive and C-level.
• Exceptional organizational skills, strategic thinking, and attention to detail in complex environments.
• Superior written and verbal communication skills, including presenting to senior leadership and customers.

• Preferred Skills

• Project Management Professional (PMP) or similar certification.
• Experience managing multi-site, enterprise-level business connectivity projects.
• Deep knowledge of telecom ordering processes, including ASR/LSR concepts and carrier provisioning workflows.
• Experience with Agile or hybrid project management methodologies.
• Experience in vendor management and contract negotiation.
• Track record of delivering projects ahead of schedule or under budget.

Additional Information

Why Join Us?

• Lead high-visibility telecom and managed services projects with direct executive and customer exposure.
• Work alongside experienced technical, engineering, and operations teams.
• Own relationships with major carriers and drive real-world infrastructure deployments.
• Shape and improve project management processes and mentor the next generation of project managers.
• Competitive compensation and benefits package.

Additional Information

All your information will be kept confidential according to EEO guidelines.