Technical Writer - DoD Facilities & Engineering Programs
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AI Summary
The analyst will lead business process improvement initiatives, workflow optimization, and organizational change efforts to support Defense Health Agency facility programs. They are responsible for developing performance metrics, conducting statistical analysis, and creating process documentation to drive operational efficiency.
Benefits:
- Life insurance
- Supplemental insurance
- Disability insurance
- Paid federal holidays
- Federal paid holidays
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Drive Process Excellence Across Critical Defense Health Programs
GoldenWolf is a Service-Disabled Veteran-Owned and Woman-Owned Small Business delivering facilities management, engineering, construction management, strategic planning, and technical support solutions for federal agencies nationwide.
We are seeking an experienced Lean Six Sigma Process Improvement Analyst - DoD Programs to support the Defense Health Agency (DHA) Facilities Enterprise. This position helps improve business operations across Military Health System facility programs, including Sustainment, Restoration, and Modernization (SRM), Military Construction (MILCON), facility operations, strategic planning, and enterprise governance
The successful candidate will lead business process improvement initiatives, workflow optimization efforts, operational assessments, performance measurement programs, and organizational change efforts that support DHA leadership and improve enterprise-wide efficiency.
Position Status: COA (contingent on award)
Work Period: This position is full-time for the base performance period (30 September 2026 – 29 September 2027), with four option years available depending on funding. Telework eligibility applies unless specifically designated otherwise.
Work Period: This position is full-time for the base performance period (30 September 2026 – 29 September 2027), with four option years available depending on funding. Telework eligibility applies unless specifically designated otherwise.
What You'll Do
Business Process Analysis & Improvement
- Analyze current business processes, workflows, and operational practices.
- Identify process gaps, bottlenecks, inefficiencies, and performance challenges.
- Develop and implement process improvement recommendations.
- Support organizational change initiatives and adoption strategies.
Process Mapping & Documentation
- Create process maps, workflow diagrams, SIPOC models, value stream maps, and operational documentation.
- Develop visual tools supporting leadership decision-making.
- Document future-state business processes and implementation plans.
- Support process standardization across DHA Facilities Enterprise organizations.
Lean Six Sigma & Continuous Improvement
- Apply Lean Six Sigma methodologies to improve operational efficiency and organizational performance.
- Facilitate root-cause analysis and corrective action planning.
- Lead improvement projects using data-driven decision-making techniques.
- Support enterprise process maturity initiatives and continuous improvement programs.
Facilitation, Training & Change Management
- Lead workshops, working groups, and stakeholder sessions.
- Coach teams on continuous improvement principles and best practices.
- Provide guidance for organizational process improvement techniques.
- Develop training materials and implementation support documentation.
Performance Metrics & Analytics
- Develop key performance indicators (KPIs) and operational metrics.
- Conduct descriptive and inferential statistical analysis.
- Evaluate process effectiveness and identify improvement opportunities.
- Deliver performance reports, dashboards, and executive-level recommendations.
Enterprise Governance & Standardization
- Develop process improvement templates, frameworks, and governance tools.
- Support enterprise-wide consistency across multiple DHA programs.
- Assist leadership with modernization and transformation initiatives.
Required Qualifications
Education
- Bachelor's degree in Industrial Engineering, Systems Engineering, Industrial Engineering Technology, Operations Management, or related discipline.
Experience
- Minimum 8 years of experience in process improvement, business transformation, operational excellence, change management, or workflow optimization.
- Experience in complex organizations involving healthcare, facilities management, construction, engineering, production systems, or federal programs.
- Experience leading cross-functional improvement initiatives and stakeholder engagements.
Required Certifications
- Lean Six Sigma Certification.
- Six Sigma Black Belt Certification.
Required Skills
- Business process mapping and workflow analysis.
- Statistical analysis and performance measurement.
- Microsoft Visio expertise.
- Microsoft Office Suite proficiency.
- Strong facilitation, communication, presentation, and analytical skills.
- Experience leading organizational change initiatives.
Clearance Requirements
- Ability to obtain and maintain a Tier 1 / NACI background investigation.
Preferred Qualifications
- Defense Health Agency (DHA) experience.
- Department of Defense (DoD) experience.
- Military Health System (MHS) experience.
- Federal healthcare facilities experience.
- Military construction (MILCON) program experience.
- Facilities management, engineering, or infrastructure program experience.
- Experience supporting executive-level transformation initiatives.
Equal Employment Opportunity (EEO):
GoldenWolf, LLC is an Equal Opportunity Employer, including veterans and individuals with disabilities. We are committed to maintaining world-class facilities through technical excellence and innovation.
GoldenWolf, LLC is an Equal Opportunity Employer, including veterans and individuals with disabilities. We are committed to maintaining world-class facilities through technical excellence and innovation.
Keywords: Process Improvement Analyst, Senior Process Improvement Analyst, Business Process Analyst, Process Improvement Manager, Continuous Improvement Manager, Operational Excellence, Operational Excellence Analyst, Lean Six Sigma, Six Sigma Black Belt, Lean Practitioner, Change Management, Organizational Change Management, Business Transformation, Process Optimization, Workflow Optimization, Process Mapping, Process Engineering, Business Process Reengineering, Process Excellence, Strategic Planning, Performance Improvement, Continuous Process Improvement, KPI Development, Metrics Development, Performance Measurement, Data Analysis, Statistical Analysis, Root Cause Analysis, Value Stream Mapping, SIPOC, Microsoft Visio, Workflow Design, Business Operations, Operations Management, Enterprise Transformation, Organizational Effectiveness, Industrial Engineering, Systems Engineering, Facility Operations, Facilities Management, Construction Management, Military Construction, MILCON, Sustainment Restoration and Modernization, SRM, Defense Health Agency, DHA, Department of Defense, DoD, Military Health System, MHS, Healthcare Operations, Healthcare Facilities, Federal Government, Federal Contracting, Government Consulting, Management Consulting, Process Consultant, Business Consultant, Strategy Analyst, Enterprise Governance, Organizational Improvement, Federal Facilities Programs, Telework, Hybrid Remote, Falls Church VA.
This is a remote position.
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