The Technical Sales Representative is responsible for soliciting new business through networking and cold calling while maintaining positive relationships with existing customers. They act as a liaison between clients and internal departments to ensure smooth sales processes, resolve complaints, and provide regular market reports.
Technical Sales Representative
The role of the Technical Sales Representative is to solicit new customers and maintain positive relations with current customers.
Job Responsibilities:
Solicit new business through networking, cold calling and referrals
Maintain existing customers and follow up to ensure satisfaction on a regular basis
Negotiate prices and terms with customers
Process sales transactions and prepare sales agreements
Resolve and issues from customer complaints, returns and price changes.
Work with colleagues to ensure a smooth sales process
Provide regular reports on sales and market trends
Conduct customer surveys as requested by Customer Service.
Be the liaison between the account and all other functions at AirBoss including the compound developers, invoicing, shipping, etc.
Perform special projects as requested by senior management.
Attend trade shows as requested.
Submit trip reports punctually after sales calls.
Additional duties as assigned.
Is a safety advocate; leads by example by complying with all plant and Occupational Health and Safety policies.
Skills required:
University degree or equivalent industry experience.
Have excellent communication skills to deal with a variety of people and situations.
Strong ability to create and deliver presentations that highlight the benefits of products or services.
Strong ability to negotiate prices and terms with customers is a must.
Strong business development and sales retention skills.
The facility to build and maintain strong relationships with customers; customer-focused attitude is necessary.
Ability to prioritize and manage time effectively.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”