Lead complex customer-specific projects through planning and delivery, coordinating resources and stakeholders while managing scope, milestones, risks, and issue resolution. Communicate project progress and outcomes to customers and senior leadership, support backlog prioritization, and promote transparency and continuous improvement.
SUMMARY OF THE POSITION: TECHNICAL PROJECT MANAGER The Technical Project Manager will drive delivery of customer specific projects adhering to the agile software development lifecycle process and ensure that resources are aligned in accordance with the committed product roadmap. They will have accountability for the customers and projects assigned and report realization of the project benefits to senior leadership. They will act as an advocate for the customer and actively participate in planning by providing relevant prioritization and recommendations for project delivery. They will work closely with internal and external key stakeholders, owning the communication and expectation management. They will be responsible for both end to end and negotiating day to day issue resolutions and decisions. WHAT YOU’LL DO:
Lead the definition, planning, and execution of complex projects involving multiple tracks, ensuring the achievement of business objectives and critical success factors
Collaborate with senior leadership to schedule, monitor, and report on project progress, ensuring transparent communication throughout the lifecycle
Partner with Sales Engineering during initial customer engagements to help define the scope of work, deliverables, and project milestones
Build and maintain strong relationships with key customer stakeholders, managing expectations and ensuring customer satisfaction
Proactively monitor the health of projects, identify risks or issues early, and implement effective mitigation plans
Foster a culture of transparency and continuous improvement, ensuring observations are shared openly across teams
Support backlog refinement in partnership with Product Management to ensure alignment with project goals
Perform other duties as delegated by the Classify360 management team based on business need
OUR IDEAL CANDIDATE:
Proven ability to manage projects and meet goals within tight deadlines and budgets
Candidate must use their own initiative to provide robust and timely solutions to any project blockers
Extensive experience collaborating with senior leadership and coordinating with cross-functional global teams to achieve successful outcomes
Highly skilled in written and verbal communication, including the ability to tailor messaging to different audiences (business sponsors, managers, and technical teams)
Strong consulting, facilitation and planning skills including the ability to workshop and translate strategy into actionable plans
Change management experience in global organizations
Strong risk management capabilities, with a solid understanding of how to identify, track and mitigate risks
Understand and articulate the financial impact of pre-existing dependencies, ongoing issues and RCA’s provided to customers
EDUCATIONAL AND EXPERIENCE REQUIREMENTS: Required:
A university degree in a technical field (e.g., Computer Science, Engineering, or a related discipline)
3-5 years of professional experience as a Project Manager, ideally within a software development or technology-driven organization
Preferred:
Basic understanding of relevant technologies such as Java, Web Services (REST), Linux/Unix, and SQL/No-SQL databases. This knowledge will support communication and understanding between technical and non-technical teams
Familiarity with the SaaS business model, including key concepts like subscription-based revenue, customer retention, and customer lifecycle management
Experience with project management tools like Jira and Confluence, or similar tools commonly used in SaaS environments to track projects, collaborate, and maintain documentation
ADDITIONAL INFORMATION & BENEFITS
Diversity and Inclusion: Classify360 is an equal opportunity employer and values diversity in the workplace, we encourage candidates from all backgrounds to apply
Location: Remote work options available
Compensation and Benefits: Competitive salary, health benefits, and opportunities for professional development
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
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Marketing Manager
★★★★★
Verified
