Technical Program Manager - Cyber Defense, Metrics and Business Intelligence

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About the Role

We’re hiring a Technical Program Manager - Cyber Defense, Metrics and Business Intelligence to help the Cyber Defense organization turn fast-moving security work into clear programs, measurable outcomes, and executive-ready reporting.

This role sits at the intersection of Incident Response, Pen Testing, Enterprise Security, Cyber Defense, GRC, and executive stakeholders. It is not a traditional project management role — it combines strong TPM execution with Business Intelligence Engineering capabilities such as data modeling, metrics design, dashboarding, risk analysis, and source-of-truth management.

Your work will help Nscale scale security through mechanisms, not meetings. By bringing structure to ambiguous programs, exposing blockers early, and making security work evidence-backed and measurable, you’ll help strengthen deployment readiness, customer trust, compliance, operational resilience, and risk reduction.

What you'll be doing

Security Program Delivery

• Lead security program delivery across cyber defense, incident response, internal and 3rd party security testing, detection, and compliance-linked initiatives.
• Bring structure to ambiguous, fast-moving security programs with clear owners, milestones, blockers, and decision points.
• Track dependencies, delivery status, and remediation progress across multiple stakeholders and workstreams.
• Escalate issues early and help teams drive action through to completion.

Metrics, Reporting, and BI

• Define security metrics covering delivery, coverage, risk reduction, control health, exceptions, and evidence quality.
• Build executive-ready reporting views that translate technical security work into clear business impact.
• Create dashboards that show what is covered, what is blocked, what is overdue, and what risk remains.
• Model security program data across assets, users, devices, applications, findings, controls, owners, exceptions, tickets, evidence, and remediation status.

Operating Mechanisms and Governance

• Establish a weekly operating rhythm for program reviews, blocker escalation, roadmap tracking, and leadership reporting.
• Maintain decision logs, action tracking, and follow-through across cross-functional security initiatives.
• Develop intake and prioritization mechanisms that clarify what to do now, what to defer, and what risk is being accepted.
• Improve execution with lightweight mechanisms that reduce process drag while increasing accountability.

Cross-Functional Coordination and Audit Readiness

• Coordinate across security, IT, engineering, compliance, and operations teams to keep programs aligned and moving.
• Identify the most important data sources for reliable security reporting and document gaps, owners, and cleanup actions.
• Support evidence and audit readiness by ensuring key decisions, control outcomes, and remediation work are traceable.
• Deliver reporting improvements that reduce manual status gathering and give leadership a clearer view of risk and progress.

KPIs

• Delivery status across priority security programs
• Security coverage and control health metrics
• Risk reduction and blocker resolution progress
• Evidence quality and audit readiness

About You

• 6+ years in technical program management, security program management, business intelligence engineering, data analytics, security operations, or related roles
• Experience working directly with security, IT, infrastructure, cloud, identity, cyber defense, GRC, or engineering teams during or adjacent to incident response activities.
• Strong BI skills including data modeling, metrics definition, dashboard design, and data quality management
• Proven ability to manage complex cross-functional programs with ambiguous requirements and multiple stakeholders
• Ability to translate technical security detail into clear executive-level reporting
• Strong written communication, issue framing, decision tracking, and stakeholder management skills
• Practical understanding of security concepts such as identity, endpoint security, vulnerability management, incident response, access control, logging, compliance, and risk management
• Ability to build lightweight mechanisms that improve execution without creating unnecessary process drag
• Experience in a high-growth technology, cloud, infrastructure, AI, regulated, or customer-trust-sensitive environment is preferred
• Experience with security dashboards, control-health reporting, risk registers, audit evidence views, operational scorecards, data pipelines, workflow automation, ticketing data, asset data, security telemetry, or compliance evidence is a plus

What we can offer you

At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.

• Highly competitive US compensation package (base + bonus + equity), with performance reviews every 12 months. 🚀
• Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed. ✨
• Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support.
• Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

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