Technical Consultant (Atlassian and SAFe) - Contractor

Working at The Adaptavist Group

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!

We make change happen. From anywhere.

What we offer you

We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.

Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.

Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

Read our full list of benefits

We are seeking an experienced Atlassian Jira Engineer to design, implement, and evolve Jira

solutions that support Scaled Agile Framework (SAFe®) practices across a complex,

enterprise organisation.

This role requires deep expertise in Jira configuration, customisation, and extension.

combined with a strong knowledge of SAFe portfolio, program, and team-level constructs.

The Jira Engineer will work closely with Agile Coaches, Product Management, Engineering,

and Portfolio stakeholders to ensure Jira is an effective, scalable platform that enables

transparency, flow, governance, and continuous improvement.

Jira Platform Engineering & Configuration

• Design and implement enterprise-grade Jira configurations aligned to SAFe®

• Constructs (Portfolio Epics, Features, Stories, Planning Increments, etc.).

• Configure and maintain issue hierarchies, workflows, screens, fields, permissions, and schemes to support scaled agile delivery.

• Build and maintain Jira projects and templates that enable consistency while allowing

• team-level flexibility.

• Ensure Jira configurations support governance, auditability, and reporting

• requirements without over-burdening delivery teams.

SAFe® Enablement

• Translate SAFe® concepts (Lean Portfolio Management, ARTs, PIs, value streams) into

• practical Jira implementations.

• Support PI Planning, execution, and tracking through Jira and related Atlassian tools.

• Partner with Agile Coaches, Release Train Engineers, and Product leadership to

• continuously refine Jira usage in line with evolving SAFe® maturity.

• Enable flow metrics, dependency management, and cross-team visibility using Jira data.

Customization & Development

• Develop custom Jira solutions using:

• Jira Automation

• ScriptRunner (Groovy)

• Forge and/or Connect apps

• REST APIs and webhooks

• Build custom fields, listeners, automation rules, and integrations to support enterprise

• workflows.

• Design scalable solutions that avoid performance degradation and minimise technical debt.

Integrations & Toolchain

• Integrate Jira with other enterprise tools (e.g., CI/CD pipelines, source control, service

• management, portfolio tools, reporting platforms).

• Maintain data integrity across integrated systems and ensure reliable bi-directional

• data flows.

• Collaborate with platform and engineering teams on secure and compliant integrations.

Reporting & Insights

• Design and maintain dashboards and reports for teams, programs, and portfolios.

• Enable metrics aligned to SAFe® and flow-based measurement (e.g., predictability,

• throughput, WIP).

• Support leadership and governance reporting through trusted Jira data.

Operational Excellence & Support

• Act as a subject matter expert for Jira within the organisation.

• Troubleshoot complex Jira issues and provide advanced support to users and admins.

• Document standards, patterns, and best practices for Jira usage and configuration.

• Contribute to platform governance and continuous improvement initiatives.

• Agile & SAFe® Experience

• Jira Automation

• Advanced Roadmaps (or equivalent)

• Proven experience developing custom Jira solutions using:

• ScriptRunner (Groovy)

• Jira REST APIs

•  Experience integrating Jira with enterprise systems and DevOps toolchains.

• Strong stakeholder engagement and communication skills.

• Ability to balance standardisation with flexibility in a scaled environment.

• Analytical mindset with a focus on continuous improvement.

• Comfortable working in complex, regulated, or matrixed organisations.

• Extensive hands-on experience administering and engineering Atlassian Jira (Cloud and Data Center) in large organisations.

• Workflow design and optimization

• Custom fields and schemes

• Portfolio, Solution, ART and Team-level metrics

• Ability to translate agile theory into practical, usable Jira configurations

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Adaptavist, part of TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.

Drop us your application, we’d love to hear from you!

What to expect

We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.

You can read them here

Equal opportunities for everyone

At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status.

Recruitment fraud notice

We are aware of recruitment scams where individuals or organisations may falsely claim to represent us. We take this seriously and are committed to protecting candidates throughout our hiring process.

We will never ask for any form of payment, fees, or financial commitment at any stage of recruitment, including applications, interviews, onboarding, or equipment provision.

Most of our recruitment communications are sent from our system, SmartRecruiters, and may come from addresses such as @smartrecruiters.com. All our emails are signed off by The Talent Team @ The Adaptavist Group.

If you are ever unsure about the authenticity of a message or job offer, please verify it via our official careers channels before responding.