Tech Service Sales - Bamberger Amco Polymers

Purpose

The role of the Technical Service Engineer / Plastics Engineer is to provide commercial technical support at existing and targeted customers.  This position requires interaction with a variety of customers, suppliers, agencies, testing facilities, as well as with various personnel within the Ravago organization. This position will cover the South Region.

Areas of Responsibility

• Hands-on Processing assistance and/or troubleshooting processes (injection, extrusion, blow-molding)
• Answering a variety of plastics related questions on material properties, processing, equipment, testing, etc.
• Application review/material selection
• Mold design review
• Attending customer meetings as the ‘technical expert’
• Presenting technical workshops
• Providing general support for technical questions, requests for technical literature, material properties or other technical documents.
• Assisting with determining the cause of part failures
• Specification approval assistance
• Work on projects such as developing technical  presentations, competitive offset  lists; assisting  Business Development Managers with special projects, etc.
• Answering a variety of plastics related questions on material properties, processing, equipment, testing, etc.
• Participating in conference calls with customers on technical discussions
• Provide Technical support during processing trials.
• Write Technical report of trials and or customer projects.
• Write visit reports to document their visits and disseminate information as well as to help the rest of the Technology Group learn from them.

Minimum / Qualifications / Education

• Bachelor’s degree in Plastics Engineering, Plastics Technology, Material Science preferred or equivalent experience.
• Capable of effectively managing a heavy travel schedule and skilled at prioritizing projects and day to day task

Work Environment / Conditions

The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore

• Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office.
• This position is a remote work-from-home role

Physical Requirements / Demands

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

• While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis.
• Push, pull, and lift to 40lbs on a weekly basis.
• While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time.
• Ability to setup desk equipment including setting up equipment on top of desks and connecting cables and power cords under desk (requiring lifting, bending, pushing, pulling).

Acknowledgement:

This job description is not an exhaustive list of areas of responsibility or tasks that an incumbent in this position may be asked to perform. All Employees are required to deliver the desired results intended for their role, at the designated level of knowledge, skill, and ability commensurate with their job title and level within the organization.