Talent Acquisition Operations Excellence Leader

Job Summary:

We are looking for a talented Talent Acquisition Operations Excellence Leader to join our team . The position will have the ability to work remotely in the United States, traveling approximately 10-15% of the time.

In this role, you will make an impact in the following ways:

• Drive operational excellence across Talent Acquisition by optimizing processes, governance, and service delivery outcomes.

• Lead continuous improvement initiatives that enhance efficiency, quality, compliance, and scalability across recruiting operations.

• Partner with HR leaders, business stakeholders, and external providers to strengthen Talent Acquisition capabilities and support strategic priorities.

• Develop and monitor performance metrics that enable data-driven decisions and measurable business impact.

• Champion innovative solutions and emerging technologies to improve recruiting effectiveness and operational performance.

• Guide cross-functional projects from planning through execution, ensuring successful delivery of key initiatives on time and within scope.

• Foster a culture of knowledge sharing, best practice adoption, and continuous learning across Talent Acquisition teams.

• Enhance hiring manager, candidate, and Talent Acquisition team experiences through process improvements that increase effectiveness and satisfaction.

Responsibilities

To be successful in this role, you will need the following:

• Demonstrated ability to lead Talent Acquisition operations, HR process improvement, or related functions while driving measurable business results.

• Strong expertise in change management, data analytics, and process optimization, with the ability to translate insights into scalable solutions.

• Proven capability to influence stakeholders, build collaborative partnerships, and communicate effectively across all organizational levels.

• A strategic and innovative mindset with the ability to identify opportunities, solve complex challenges, and adapt to evolving business needs.

• Strong business acumen combined with a global perspective, commitment to inclusion, and a focus on continuous improvement and operational excellence.

   

Education, Licenses, Certifications:

• A college or university degree in Business Administration, Human Resources or a related field, or equivalent experience, is required.

• Certifications in process improvement methodologies such as Six Sigma are highly desirable.

Qualifications

• Serve as a subject matter expert in Talent Acquisition operations, leveraging industry trends, technology advancements, and best practices to improve organizational effectiveness.

• Champion the responsible use of AI within Talent Acquisition Operations to support innovation, efficiency, and informed decision-making.

• Utilize data analytics, visualization, and business insights to evaluate performance, identify improvement opportunities, and measure organizational impact.

• Preferred experience applying process excellence methodologies, including Six Sigma, Lean, or similar frameworks, to drive sustainable improvements.

• Strengthen operational standards through effective management of policies, processes, systems, tools, supplier partnerships, and service level expectations.

• Lead the design and delivery of training, capability-building, and change management initiatives that support adoption and long-term success.

• Demonstrate strong collaboration, adaptability, communication, and stakeholder management skills while working across diverse teams and global environments.

• Foster a culture of innovation, continuous improvement, and operational discipline that enhances experiences for hiring managers, candidates, and Talent Acquisition team members.

• Preferred proficiency in leveraging digital technologies and business applications to optimize work processes and support strategic Talent Acquisition objectives.

   

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.