Address:  Information Technology Group
2039 W. Lewis Ave.
Phoenix, AZ 85009

Salary Range: $85,000 - $95,000

Anticipated Salary: $90,000 

Grade: 27

Closing Date: 10/12/2026

This position contributes to the reliability, performance, and security of ADOT's statewide computing environment by managing and configuring user devices and endpoint management systems. The role balances technical system administration with proactive risk mitigation, overseeing standard lifecycle tasks such as imaging, automated patching, script deployment, and vulnerability remediation. Acting as a functional bridge between operational support and compliance, this position also evaluates configuration changes, documents deployment processes, and provides technical guidance to optimize IT service delivery.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Performs system maintenance, analysis, designs, constructs, leads projects and monitors infrastructure.

Administers the full range of Endpoint Management disciplines, including: Imaging, Patching, Configuration policies, Self Service portals, Security compliance and risk mitigation

Reviews configuration change proposals for compliance to established standards, guidelines and policies. Organize and participate in beta testing, production deployments and process documentation.

Knowledge of:
* Thorough working knowledge of various infrastructure technologies and in-house developed applications utilized in the enterprise
* Information Technology systems (ITS), systems design, implementation, operational maintenance and management
* Process Improvement Principles
* Google Workspace
* Endpoint Management Platforms (Intune, Tanium, SCCM)
* Active Directory / Entra
* Scripting / Powershell
* Group Policies

Skill in:
* Strong customer service skills
* Excellent interpersonal, written and oral communication skills
* Expert troubleshooting skills
* ITSM - Change and Request Management
* Patch and Application Management
* Operating System Deployment
* Log File Analysis

Ability to:
* Balance prioritized and organize multiple tasks
* Work collaboratively in teams and across organizations
* Synthesize feedback and adjust plans accordingly
* Develop and write technical documentation
* Build strong relationships inside and outside the organization
* Evaluate and test emerging technologies
* Perform advanced design, maintenance and repair of servers

Bachelor's degree or 8 years of extensive experience in systems engineering (or equivalent experience)

This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Mandatory participation in the Arizona Retirement System (ASRS) is required.

For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.