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The role serves as a Tier 2 escalation point for IT support tickets and manages Linux systems administration tasks. You will also support engineering development environments, containerized workloads, and ensure compliance with security standards.
nou Systems, Inc. (nSI) is a 100% employee-owned company! We value teamwork and collaboration, and this transition allows us to take that commitment to a new level. nSI empowers our customers by supplying products, services, and expertise with powerful, data driven insights that transform defense systems and improve capabilities.
nou Systems is seeking a Tier 2 IT Systems Support Specialist to join a small, hands-on IT team supporting five offices, remote employees, and a classified lab environment. This role sits between the help desk and our senior engineers: you will own escalated support issues, administer Linux systems, and help our engineering staff with the tools and environments they use to build software.
This is a good fit for someone who already has solid help desk experience, is comfortable on the Linux command line, and wants to keep growing into systems administration and DevOps-style work. We value curiosity and a willingness to learn as much as a long list of certifications.
Responsibilities:
Tier 2 Support
Linux Systems Administration
Developer and Engineering Support
Classified and Compliance Support
Basic Qualifications:
Lacking any one of these disqualifies you from this job.
Preferred Qualifications:
nou (pronounced ‘new’) Systems:
Since its founding in 2012, nou Systems has built a reputation for excellence in innovative engineering, prototype development, and technical and professional services in multiple markets, including missile defense, cybersecurity, test range modernization, and space control. Our diverse and highly skilled team delivers state-of-the-art products from concepts and prototypes to fully developed and integrated solutions.
We offer significant advancement and personal career development opportunities within our dynamic high-tech company. Our culture is firmly established in treating our employees like family.
Benefits of working at nSI
nou Systems, Inc. offers a comprehensive, total rewards package that includes competitive compensation and diverse benefits that reflect our company culture of service, excellence, and a supportive work environment. Benefits may vary based on status but the majority of our positions include the following:
*Final compensation for this position is determined by a variety of factors, such as a candidate’s relevant work experience, skills, certifications, and geographic location.
nSI is an Equal Opportunity Employer
Employment opportunities at nSI are based upon a candidate’s qualifications and capabilities to perform the essential functions of a particular job and are free from discrimination based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, genetic information, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit www.nou-systems.com/workingatnou. U.S. citizenship is required for most positions.
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