Sustaining Engineer

Sustaining Engineer -Service Team

Remote 

Company Overview: 

LG Energy Solution Vertech, Inc. (LGES Vertech) is a leading provider of grid-scale integrated energy storage systems, delivering safe, reliable, and high‑performance solutions to customers worldwide. Powered by our proprietary AEROS® energy operating system, we use advanced monitoring and controls to help customers optimize system performance and maximize the value of their energy storage assets.

At LGES Vertech, you’ll be part of a collaborative, team‑oriented organization that aspires to be humble, hungry, and smart, working together to transform the energy landscape and create a more sustainable future. We value innovation, accountability, and growth, and offer competitive compensation along with comprehensive benefits, including 100% employer‑paid medical, dental, vision, life, and disability insurance.

For more information, visit www.lgensol-vt.com.

Position Overview:

The Sustaining Engineer is responsible for improving the reliability, maintainability, and serviceability of LG Energy Solution Vertech's deployed Battery Energy Storage System (BESS) fleet. This role serves as the bridge between field operations and engineering, transforming operational experience, fleet issues, and lessons learned into sustainable improvements across products, processes, documentation, and maintenance programs. Working within the Service Engineering organization, the Sustaining Engineer develops and maintains the technical infrastructure required to support long-term service obligations, including preventative maintenance programs, service procedures, troubleshooting resources, service tooling, engineering change implementation, reliability initiatives, and lifecycle support strategies. The role works closely with Field Service, Sustaining Engineering, Product Management, Quality, Supply Chain, Operations, Training, and Product Engineering teams to ensure deployed products remain serviceable, supportable, and continuously improving throughout their operational life.

Responsibilities:

Documentation & Service Readiness

Preventative Maintenance & Lifecycle Support

Sustaining Engineering & Reliability Improvement

Design for Serviceability

Technical Support & Continuous Improvement

Key Skills & Qualifications:

Required Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or equivalent technical experience.
• 3-8 years of experience supporting industrial equipment, energy systems, electrical infrastructure, automation systems, or similar technical products.
• Experience developing technical procedures, maintenance documentation, engineering specifications, or operational work instructions.
• Strong troubleshooting and analytical problem-solving capabilities.
• Ability to translate complex technical concepts into clear and executable documentation.
• Strong written and verbal communication skills.
• Ability to work effectively across engineering, operations, field service, quality, and product organizations.
• Proficiency with Microsoft Office applications.

Preferred Qualifications

Travel & Work Environment:

• Expected travel of approximately 10–20%.
• Occasional travel to customer sites, service centers, engineering facilities, and corporate offices.
• Remote-eligible position with periodic travel required for field exposure, relationship building, and technical development.