Supervisor, Cash Application

General Position Summary & Responsibilities

The Cash Application Supervisor leads the daily operations of the Cash Application team within the Accounts Receivable function of Shared Financial Operations. This role is responsible for ensuring accurate, timely, and compliant posting and application of customer payments while driving team performance, process optimization, and working capital improvement.

The Supervisor oversees transactional execution while elevating performance through coaching, analytics, controls oversight, and cross-functional partnership. This role balances operational discipline with continuous improvement and people leadership.

This position offers competitive pay along with a variety of benefits including medical, dental and vision plans for both you and your dependents; 401k with company match, paid time off which starts with your first check, and paid holidays.

Pay Range: $70,000 - $85,000/year

Essential Functions

Team Leadership & People Management

• Supervise, coach, and develop a team of Cash Application Processors, driving strong team productivity and accuracy
• Establish clear productivity, accuracy, and key performance indicator (KPI) expectations
• Conduct performance reviews, provide ongoing feedback, and create development plans that support engagement and retention
• Support hiring, onboarding, and training of new team members
• Foster a culture of accountability, collaboration, and continuous improvement

Operational Oversight and Execution Excellence

• Oversee daily cash posting and application activities to ensure timeliness and accuracy
• Monitor workload distribution and manage balancing priorities
• Ensure high-volume payment processing meets quality and control standards
• Support month-end close deliverables related to cash postings, contributing to DSO and working capital goals
• Standardize procedures and maintain updated SOP documentation

Account Reconciliation & Research

• Perform daily reconciliation of cash postings to bank reports and lockbox files
• Investigate unidentified payments and coordinate with A/R Account Management, working to reduce unapplied cash and exception volume
• Maintain aging integrity by resolving application issues quickly
• Process adjustments, write-offs, and refunds in compliance with policy

Analytics & Performance Management

• Monitor key metrics including unapplied cash, error rates, and variance processing, ensuring consistent KPI adherence
• Create reporting and performance summaries for leadership
• Analyze trends and identify root causes of recurring discrepancies
• Implement action plans to reduce exceptions and improve cash posting and application efficiency

Controls & Compliance

• Ensure adherence to internal controls and compliance requirements, supporting audit readiness and control effectiveness
• Maintain documentation standards for audit readiness
• Identify control gaps and implement corrective measures
• Partner with Internal Audit and external auditors as needed

Internal Control Responsibilities

Supports Internal Control process which includes understanding, communicating, and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures, and controls to better match the business.

Communicates upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.

Job Conditions

This position operates in a remote work environment, subject to change based on business needs. The role requires the ability to manage competing priorities and meet time-sensitive deadlines.

Qualifications

• Bachelor's degree in Accounting, Finance, or equivalent relevant experience, with 5+ years of progressive experience in Accounts Receivable or Cash Application
• Experience coaching, training, and supervising a team, including 1–3 years in a supervisory or team lead role, preferred
• Experience in a Shared Services or centralized finance operations environment strongly preferred
• Solid understanding of financial and accounting principles, including the impact of A/R and A/P on the P&L, balance sheet, cash flow, and treasury management
• Strong reconciliation, analytical, and data-driven decision-making skills, including KPI monitoring and reporting
• Proficiency with Oracle, SAP, or similar systems, along with strong Excel skills (pivot tables, lookups, trend analysis)
• Clear, professional communication skills with sound judgment and accountability
• Strong time management and organizational skills, with the ability to work effectively within a team
• High accuracy and attention to detail in fast-paced, timeline-driven work, with the ability to follow standardized processes consistently
• End-to-end process knowledge with the ability to adapt quickly to new systems and technology

Physical Requirements and Work Environment

Ability to sit for extended periods of time, up to 3-6+ hours per day; be mobile within an office environment; exert up to 10 pounds of force occasionally and/or minimal amounts frequently; keyboard for several hours per day; communicate by phone, in person, and in writing in a professional manner.  The individual must possess visual acuity to perform close detail work for operating a computer and examining spreadsheets.

PLEASE NOTE: The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all required responsibilities, duties, and skills.

All applicants must be 18 years of age or older.

Radius Recycling Industries, Inc. participates in E-Verify for all U.S. new hires.

An offer of U.S. employment by Radius Recycling Industries, Inc. or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.

All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.

As an Equal Opportunity Employer, Radius Recycling Industries, Inc. does not discriminate based on race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state, or federal law.