Subscription Retention Specialist

THE ROLE

As Subscription Retention Specialist you will own the full lifecycle of our subscriber business, from acquisition to retention to long-term value. This is a high-impact, high-visibility role that sits at the intersection of growth, product, and customer experience. You'll work directly with senior leadership and have real ownership over one of the most important revenue streams at Truly Free Home.

You'll set strategy, run experiments, analyze data, and make calls. If you're the kind of person who gets obsessed over churn curves and lights up when a win back campaign beats forecast, you'll love it here.