Storage / SAN Engineer (Senior)

Overview

DecisionPoint seeks a Senior Storage / SAN Engineer to support enterprise storage, Storage Area Network infrastructure, data protection, service restoration, component modernization, and continuity-of-operations capabilities for the USMEPCOM ENLIST program. 

The Storage / SAN Engineer will configure and troubleshoot SAN fabrics, storage arrays, Fibre Channel switches, zoning, Fabric Logins, and World Wide Name and Port World Wide Name connectivity. This role will support storage performance analysis, capacity management, component refreshes, migrations, recovery activities, technical documentation, and integration with server, virtualization, network, cloud, backup, and security platforms. 

The engineer will also support COOP and disaster-recovery readiness, exercises, failover activities, backup validation, service restoration, and corrective-action planning. 

This position is remote, with a preference for candidates located in the Chicago area. After-hours work or travel may be required during outages, maintenance windows, storage migrations, refreshes, COOP exercises, or COOP activation. 

Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. 

Duties & Responsibilities

The Storage / SAN Engineer will: 

• Configure, administer, maintain, monitor, and troubleshoot enterprise SAN fabrics, storage arrays, switches, and supporting infrastructure. 

• Configure and maintain Fibre Channel fabrics, switch domains, ports, aliases, zones, zone sets, and associated fabric services. 

• Diagnose and resolve Fabric Login, zoning, name-server, pathing, inter-switch-link, and fabric-connectivity issues. 

• Configure and troubleshoot World Wide Name and Port World Wide Name connectivity between storage, switches, servers, appliances, and virtualization platforms. 

• Support single-initiator zoning, multi-fabric designs, redundant paths, multipathing, host-bus adapters, and high-availability storage configurations. 

• Configure and support storage volumes, logical unit numbers, storage pools, tiers, snapshots, clones, replication, masking, mapping, and host access. 

• Support Fibre Channel, iSCSI, NFS, SMB, or other approved enterprise storage protocols. 

• Integrate storage services with physical servers, virtual machines, VMware environments, backup platforms, databases, cloud services, and infrastructure appliances. 

• Monitor storage availability, capacity, utilization, latency, input/output operations, throughput, cache performance, errors, and overall health. 

• Diagnose storage-performance issues and identify bottlenecks involving hosts, fabrics, arrays, networks, applications, databases, or virtualization platforms. 

• Develop capacity forecasts and recommend storage allocation, expansion, optimization, reclamation, or refresh actions. 

• Support storage-related incidents, performance degradation, outages, and service-restoration activities. 

• Participate in Outage Response Team activities and provide technical diagnosis, mitigation, workarounds, recovery, and service validation. 

• Collect logs, alerts, performance data, configuration records, and technical evidence for incident investigation and root-cause analysis. 

• Coordinate technical escalation with storage vendors, hardware manufacturers, software providers, network teams, server teams, application teams, and Government personnel. 

• Track restoration actions, technical dependencies, corrective measures, and preventive recommendations through completion. 

• Plan and execute storage-array, SAN-switch, firmware, software, and supporting-component refreshes. 

• Support data migrations, platform upgrades, storage replacements, consolidation, and modernization initiatives. 

• Develop implementation plans, migration procedures, maintenance steps, validation criteria, rollback procedures, and outage contingencies. 

• Stage, configure, test, implement, and validate new or replacement storage and SAN components. 

• Support non-disruptive migrations and minimize operational impact during storage-refresh and cutover activities. 

• Maintain accurate storage, SAN, asset, configuration, warranty, licensing, support-agreement, and lifecycle records. 

• Support inventory audits, equipment disposition, repository updates, and lifecycle reporting. 

• Configure and support backup, restoration, replication, failover, failback, high availability, and disaster-recovery capabilities. 

• Maintain, test, and validate system backups required to recover from local failures, storage failures, or loss of the primary site. 

• Support quarterly COOP exercises involving primary and backup data centers. 

• Support power-down, failover, backup-site operations, service validation, failback, and post-exercise corrective actions. 

• Provide technical support during COOP activation and increased user or system demand. 

• Help develop and maintain multi-year continuity testing and exercise procedures related to storage, backup, recovery, and data-center readiness. 

• Support COOP refreshes and modernization from on-premises infrastructure to centralized or cloud-hosted solutions when applicable. 

• Apply approved firmware updates, vendor patches, security patches, operating-system updates, and configuration changes. 

• Configure storage and SAN components in accordance with applicable security requirements and DISA Security Technical Implementation Guides. 

• Support remediation of vulnerabilities, IAVAs, CND Directives, POA&M items, and security-control deficiencies affecting storage infrastructure. 

• Follow approved incident, problem, change, configuration, release, availability, continuity, and service-transition processes. 

• Maintain SAN diagrams, storage architecture documents, zoning records, configuration baselines, capacity plans, recovery procedures, build documents, standard operating procedures, and troubleshooting guides. 

• Recommend improvements that increase storage availability, performance, resilience, recoverability, security, scalability, and operational efficiency. 

Qualifications

Required Qualifications 

• Active Secret clearance or higher. 

• Bachelor’s degree or a relevant technical degree. 

• Minimum of 7 years of relevant storage engineering, SAN administration, systems engineering, data-center infrastructure, or enterprise IT experience. 

• Demonstrated experience configuring and troubleshooting SAN fabrics, storage arrays, switches, zoning, Fabric Logins, and WWN/PWWN connectivity. 

Preferred Qualifications 

• Experience supporting enterprise storage or SAN infrastructure in a federal or Department of Defense environment. 

• Experience with Dell Technologies, NetApp, Pure Storage, HPE, IBM, Hitachi, or comparable enterprise storage platforms. 

• Experience with Brocade, Cisco MDS, or comparable Fibre Channel switching technologies. 

• Advanced knowledge of Fibre Channel fabrics, zoning, FLOGIs, name services, inter-switch links, host-bus adapters, multipathing, and redundant storage designs. 

• Experience with Fibre Channel, iSCSI, NFS, SMB, object storage, and cloud-storage technologies. 

• Experience integrating storage with VMware vSphere, ESXi, vCenter, vSAN, Microsoft, Linux, database, backup, and cloud platforms. 

• Experience with snapshots, replication, backup, restoration, failover, failback, and disaster-recovery technologies. 

• Experience supporting COOP or disaster-recovery exercises involving physically separated data centers. 

• Experience diagnosing storage latency, throughput, IOPS, capacity, pathing, fabric, host, and application-performance issues. 

• Experience planning and executing storage refreshes, data migrations, firmware upgrades, array replacements, and SAN cutovers. 

• Experience developing capacity forecasts, storage-allocation recommendations, performance reports, and lifecycle plans. 

• Experience supporting storage-related outages, vendor escalation, service restoration, and root-cause analysis. 

• Experience applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, vulnerability-remediation, and POA&M requirements. 

• Certifications from Dell Technologies, NetApp, Pure Storage, HPE, IBM, Hitachi, Brocade, Cisco, VMware, or another relevant storage or infrastructure provider. 

• CompTIA Server+, Storage Networking Industry Association certification, or an equivalent industry credential. 

• ITIL Foundation or higher certification. 

• Strong troubleshooting, analytical, performance-tuning, documentation, recovery-planning, and stakeholder-coordination skills. 

• Ability to support after-hours outages, maintenance windows, migrations, refreshes, COOP exercises, and disaster-recovery activities when required. 

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.