Staff Solutions Engineer

Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?

Are you a top-performer with experience in managing channel partners while also taking a lead in developing business to support channel partners year-over-year growth?

Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a multitude of mission critical communications technologies and product lines?

Company Overview

Eastern Communications, Ltd. is a critical communications provider based in Long Island City, Queens, NY. Founded in 1976, and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. 

For more than 50 years, Eastern has built a reputation for technical excellence, innovation, and exceptional customer service. Strategic acquisitions of RACOM Corporation in 2023 and PMC in 2025 have expanded our capabilities and geographic reach, creating one of the largest mission-critical communications providers in the United States. Today, Eastern partners with industry-leading manufacturers to design, deploy, and support communications systems that help keep first responders, critical infrastructure, and communities connected when it matters most.

Role Overview

With the continued growth of the company, we are currently looking for a Staff Solutions Engineer to provide technical pre-sales support on radio communications system opportunities for Public Safety, Industrial, Transportation and Utility markets. This Staff Solutions Engineer will serve as the trusted technical advisor for Eastern's Dealer Channel, partnering with Regional Channel Managers to develop winning technical strategies and deliver industry-leading communications solutions.  

The ideal candidate combines deep technical expertise with strong customer engagement skills and enjoys solving difficult engineering problems, learning new technologies, collaborating across disciplines, and translating complex technical concepts into practical solutions.