Staff Software Engineer, Scheduling
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AI Summary
Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
*Please note, we are open to remote candidates for this role.
Your Impact on our Mission
We are looking for a Staff Software engineer who can join our Care Access Network team to help us deliver an industry leading package of services to healthcare clients of all sizes, enabling us to expand into new markets and continue to grow our impact. This engineer will help us build our external API and MCP servers that will enable millions of patients to find care wherever they are, along with other improving partnerships and integrations with Google, review websites, insurance payors, and more. This role provides a combination of exciting technical challenges like scalability and AI development, with product challenges requiring tight collaboration with our Product, Design, and business development teams to deliver the best experience possible.
You’ll enjoy this role if you are…
- Motivated to work with the team’s product manager, designer, and other engineers to ship product features to millions of users through a deep network of external and internal integrations
- A technical lead who is interested in building scalable, high-quality features using a mix of C#, React, and AWS technologies.
- Passionate about engineering excellence, with a strong focus on promoting best practices in code quality, testing, and long-term maintainability across teams and the organization
- Enthusiastic about mentoring your peers, with the notion that helping others means learning and growing yourself
Your day to day is…
- Making a meaningful impact as you participate in all phases of product development, including the design, development, testing, and release of critical integrations with our partners
- Building scalable APIs and microservices that power frictionless data access and informed patient decision-making
Proactively engaging with product counterparts to align on vision, strategy, and execution, ensuring projects stay on track and deliver business value - Mentoring engineers and driving team excellence through coding standards, automation, and continuous improvement
- Leading bold innovation initiatives centered on AI, leveraging emerging data sources and cutting-edge architectures to position Zocdoc as a leader in healthcare technology
You’ll be successful in this role if you have…
- Meaningful experience across 7+ years, architecting full-stack solutions spanning backend APIs, AWS-based infrastructure, and React systems that are modular, reusable, and leveraged across teams
- Leveraged large language model (LLM) systems to transform raw user data into actionable insights, powering intelligent and personalized features
- Driven engineering excellence through best-in-class practices in testing, CI/CD, observability, and system performance optimization
- Mentored and collaborated across distributed teams, promoting strong technical foundations, clear communication, and an inclusive, innovative engineering culture
Benefits:
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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