Staff Software Engineer

About the Role

Millions of self-storage operators rely on Storable's Edge platform every day to run their businesses, from managing tenants and processing payments to generating financial reports and keeping facilities secure. Our focus is for Edge to continue to be so reliable and intuitive that operators can focus on their customers instead of their software. We need someone who can help us on that journey.

We're looking for a Staff Software Engineer to help shape the next chapter of our Edge platform. Edge is a large-scale Ruby on Rails application at the center of Storable's ecosystem, and it's at an inflection point. The near-term mission is stabilizing and scaling the platform by improving reliability, reporting performance, database scalability, and payments correctness, while laying the groundwork for longer-term architectural evolution.

This role sits at the intersection of deep technical work and collaborative leadership. You'll spend roughly 40–50% of your time contributing directly in the codebase, with the remainder focused on architecture, technical strategy, mentoring, and cross-team alignment. Your impact will extend beyond solving hard problems yourself to helping the engineers around you solve harder ones.

We are actively transforming our engineering organization through AI-assisted development practices, and this role will help define how AI is integrated into our software delivery lifecycle, engineering workflows, and platform evolution.

If you're energized by the challenge of evolving complex systems at scale, and you care as much about growing the people around you as shipping great software, we'd love to hear from you.

We believe that great ideas come from diverse perspectives and inclusive teams. We encourage people of all backgrounds, genders, and experiences to apply, even if you don't meet every qualification listed below.

What You Can Expect

Architecture & Technical Strategy

• Shape the technical direction for the Edge domain by guiding the evolution of our Rails monolith, Postgres data layer, and supporting infrastructure (Sidekiq, Redis, Kafka, AWS) toward a more modular, resilient architecture.
• Own the technical direction and strategy for key projects, ensuring alignment with broader business goals and influencing product roadmaps and long-term planning.
• Define pragmatic, well-communicated tradeoffs around performance, reliability, and delivery that help teams and stakeholders make informed decisions.
• Establish and refine engineering patterns and standards (testing, observability, deployment, code quality) that raise the bar across Edge teams.
• Help define and scale AI-augmented engineering practices across the organization, including coding assistants, automated testing, code review, incident analysis, and agentic development workflows.

Cross-Team Collaboration & Delivery

• Partner with Product Management, Payments, Data Platform, DevOps, and adjacent teams to shape requirements, define APIs and integration contracts, and align on shared priorities.
• Break down large technical initiatives into clear milestones and increments, helping teams deliver them safely and predictably.
• Provide clear technical context, risks, and options to leadership to support roadmap and capacity decisions.
• Facilitate alignment across teams by building shared understanding and trust.

Reliability, Quality & Incident Response

• Advocate for reliability and correctness in high-risk areas (payments, reporting, financials, delinquency, nightly jobs) through thoughtful design, testing strategy, and runtime safeguards.
• Contribute to and help facilitate post-incident reviews, turning RCAs into concrete engineering and process improvements.
• Strengthen observability and on-call practices so teams can detect, diagnose, and resolve issues with confidence.

Strategic Hands-On Engineering

• Contribute high-quality, production-ready code in our stack (primarily Ruby on Rails, Postgres, Sidekiq, Redis, AWS) and review critical changes, focusing your hands-on time where your expertise has the greatest leverage.
• Step into complex performance and reliability problems when the situation calls for your depth of experience, whether that means identifying hotspots, optimizing queries, or simplifying code paths.
• Model engineering excellence through targeted contributions that set the standard for the team.
• Evaluate, prototype, and operationalize AI-assisted development approaches that improve engineering velocity, quality, and reliability.

Mentorship & Engineering Culture

• Mentor Senior Engineers and new Staff Engineers, helping them grow their technical judgment, expand their influence, and take on greater ownership.
• Foster a culture of continuous improvement by encouraging better approaches to testing, automation, deployment, and collaboration (including thoughtful adoption of AI-assisted development tools).
• Serve as a trusted resource for the Edge stack and domain, modeling how to navigate ambiguity, weigh tradeoffs, and communicate clearly across audiences.

What You'll Bring

Experience

• 8+ years of professional software engineering experience, with substantial time in SaaS or product engineering environments.
• 3+ years operating at a Staff, Principal, or Lead level (or equivalent scope), including owning architecture, guiding delivery for complex systems, and mentoring other senior engineers.
• Demonstrated experience evolving a large, mature codebase (ideally a Rails monolith) toward a more modular, scalable architecture.

Technical Depth

• Deep proficiency in a modern server-side framework (Ruby on Rails) and relational databases (Postgres or MySQL), including schema design, indexing, query optimization, and scaling patterns. Our stack is Rails and Postgres. Experience here is a plus, but we value strong fundamentals and the ability to ramp quickly over exact framework match.
• Solid understanding of distributed systems concepts and event-driven architectures (background jobs, queues, events/streams).
• Strong foundation in testing, CI/CD, observability, and incident response in production environments.
• Ability to reason about performance, reliability, and data correctness in financial or similarly sensitive domains.
• Comfortable using AI-assisted development tools in your daily workflow and eager to help teams adopt effective AI-augmented engineering practices.
• Experience shaping AI-augmented engineering workflows for teams (e.g., multi-agent setups for implementation, test generation, refactoring, or incident analysis).
• Demonstrated experience driving adoption of AI-assisted software development practices across engineering teams.
• Experience evaluating and implementing AI-augmented workflows such as agent-based development, automated test generation, code migration/refactoring, documentation generation, or incident analysis.
• Ability to articulate measurable impact from AI adoption on engineering productivity, quality, or delivery.

Collaboration & Influence

• A track record of setting technical direction for a domain and building alignment across teams through clear communication and shared understanding.
• Experience partnering closely with Product, Design, and cross-functional stakeholders to shape scope, requirements, and delivery plans.
• A demonstrated pattern of investing in other engineers' growth and making the people around you more effective.

Nice to Have

• Experience operating and scaling high-throughput, transaction-heavy SaaS systems using tools like Sidekiq, Postgres/RDS, Redis, Kafka/MSK, and AWS.
• Background in payments, accounting/ledger systems, or other high-integrity financial domains.
• Experience improving test suites and deployment practices (e.g., reducing test runtime, eliminating flaky tests, introducing canary or blue/green deploys).
• Familiarity with self-storage, property management, or similar operational software domains.

How We Work

We are a remote-first, US-based team that values clear written communication, well-defined ownership, and transparent decision-making. Edge operates at the intersection of product, platform, and payments, so you'll regularly collaborate with teams across Storable.

We expect Staff Engineers to be multipliers who combine deep technical contributions with coaching, architecture guidance, and fostering better ways of working. You'll have both peers and mentees, and you'll be part of a leadership culture that values curiosity, accountability, and continuous learning.

Our engineering practices include architecture decision records, collaborative design reviews, and a strong emphasis on observability and incident learning. We're actively investing in our processes and tools, and your voice in shaping those practices will matter.

All applicants must be currently authorized to work in the United States on a full-time basis.

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states:  AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. 

About Us:

At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments, and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com

At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. As we continue to grow, we are embracing an AI-forward approach by thoughtfully integrating intelligent automation, advanced analytics, and data-driven insights into our platform and operations to help our customers and teams operate smarter, move faster, and win more than ever before.

Benefits and Perks: 

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
• Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
• 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
• 8 hours of Rest, Relax, Recharge time to care for your mental health.
• Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
• Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
• ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
• Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
• $50 monthly home data stipend, plus a home office sign-on bonus of $250.
• Fertility care support options to help in your journey towards parenthood.
• Access to financial experts to help you make informed decisions and achieve your financial goals.
• Direct Student Loan Payment Program, some qualifications and eligibility rules apply.

Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.

Important Notice: To protect yourself from fraudulent activities, please consider the following: 

- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification.

Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com