Staff Software Engineer

Who We Are: 

At Synapse Health, we're streamlining the durable medical equipment (DME) process.  We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced. 

Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matters.  

Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.  

What We Need:  

The Staff Software Engineer reports directly to a Manager, Engineering and serves as a senior technical leader with a proven track record of shaping engineering direction and elevating teams across both high-growth startups and large, complex organizations. 

This is a highly impactful role for an engineer who operates at the intersection of architecture, execution, and influence. You will design and evolve system architectures, lead complex team initiatives, and raise the technical bar across the organization through hands-on contribution, mentorship, and thought leadership. 

You bring deep experience building robust, observable, and high-performance distributed systems at scale, and you’re excited to apply that expertise in a regulated healthcare environment where reliability, security, and data integrity truly matter. While this is not a pure IC role, you will remain hands-on in critical areas, writing production code and modeling engineering excellence. 

What You Will Do:  

• Lead delivery of high-impact, high-complexity initiatives, spanning multiple teams or owning single-team efforts that require deep technical expertise and architectural leadership. 
• Partner with engineering leadership to define and guide the company’s technical vision, contributing to a 12+ month architecture and platform roadmap. 
• Design durable, scalable system architectures and actively coach other engineers to think and design at the system level. 
• Establish and champion a technical quality bar, driving improvements in reliability, performance, security, and maintainability. 
• Act as a force multiplier by teaching, mentoring, and leading by example, raising the technical maturity of teams across the organization. 
• Champion and practice AI-assisted development techniques, thoughtfully integrating them into engineering workflows to improve velocity and code quality. 
• Promote and evolve modern engineering practices, including CI/CD, automated testing, observability, feature flagging, and experimentation. 
• Write production code where it matters most—particularly in foundational systems, complex workflows, or areas requiring senior-level judgment. 
• Collaborate closely with Product, Data, and Engineering leaders to ensure technical decisions are aligned with business outcomes and customer needs. 

What You Have:   

At Synapse Health, we’ve intentionally built a culture rooted in kindness, collaboration, and creativity, qualities we consider essential for every team member. Additional requirements include: 

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience. 
• Extensive experience building and operating high-scale, event-driven, loosely coupled systems using modern cloud platforms. 
  • Azure experience preferred, with AWS, GCP, or equivalent platforms also valued. 
• Proven success working in environments that enable rapid, high-quality delivery, including: 
  • CI/CD pipelines 
  • Automated testing and infrastructure 
  • Production observability and monitoring 
  • Feature flagging and experimentation frameworks (Bonus for having designed or implemented these systems.) 
• Experience working in data-first organizations, where data platforms and analytics meaningfully inform product and business decisions. 
• Demonstrated ability to mentor and coach engineers through the senior level, influencing technical growth and career development. 
• Working knowledge of privacy, security, and compliance best practices for PII/PHI, including HIPAA, GDPR, CCPA, or similar regulatory frameworks.  

What Sets You Apart:  

• Architectural Vision: You think beyond individual services, anticipating scale, reliability, and long-term evolution. You build systems designed to endure. 
• Technical Influence: You lead through expertise, not authority—setting a high bar for quality and guiding engineers across teams to meet it. 
• Strategic Communication: You translate complexity into clarity, aligning engineers, product partners, and leadership around sound technical decisions. 
• Bias for Action: You know when to experiment, when to refactor, and how to unblock progress without compromising standards. 
• Mentorship & Multiplication: You invest deeply in people—coaching others to think like system designers and leaving teams stronger than you found them. 
• Product Mindset: You care as much about why you’re building as how. You bring curiosity, empathy, and business awareness into technical decision-making. 

Compensation: 

The base salary range for this position is $147,200 – $202,400 annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process. 

What Sets Us Apart:  

Work is a part of life, but at Synapse Health, we believe it should be meaningful and enjoyable. We’re committed to helping our team members thrive personally and professionally, which is why our benefits include: 

• Professional growth opportunities with compelling career paths 
• Healthy work-life balance supported by flexible paid time off (PTO) 
• Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members 
• 401(k) savings plan with employer matching contributions 

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 

Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.