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AI Summary
The role involves partnering with business leaders to diagnose performance gaps and design scalable, data-driven learning solutions. It focuses on leveraging AI-enabled tools and modern modalities to drive measurable business outcomes and organizational capability.
About the Role
Required Qualifications
Preferred Qualifications
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$73,400.00 - $110,100.00/Yr.
The Sr. Talent Development Strategist partners with business leaders to diagnose performance needs and design scalable solutions that drive measurable business outcomes. This role applies a consultative, data-driven approach to align learning strategies with organizational priorities, ensuring solutions improve capability, accelerate performance, and optimize investment. Leverages modern learning technologies, including AI-enabled design and content development tools, to create scalable, efficient, and reusable solutions across the enterprise. Leads the end-to-end strategy, design, and evaluation of talent and learning solutions—leveraging modern modalities, technology, and measurement practices to deliver high-impact, efficient, and learner-centered experiences.
Day to day, you’ll
- Partners with business leaders to identify performance gaps, root causes, and capability needs; defines solution approaches aligned to business priorities and workforce strategy
- Defines and architects scalable learning strategies and blended solutions (including workflow learning, manager enablement, and digital/AI-supported experiences)
- Leads end-to-end design, curation, and development... ensuring alignment to adult learning principles, accessibility standards, and enterprise tools, with an emphasis on scalability, reuse, and AI-assisted development where appropriate
- Establishes success metrics and evaluates effectiveness using qualitative and quantitative data; connects learning outcomes to business impact (e.g., performance, productivity, engagement).
- Builds strong partnerships with stakeholders; leads communication and change strategies to drive adoption and sustain behavior change.
- Facilitates select learning experiences and builds internal capability through train-the-trainer, leader enablement resources, and certification approaches.
- Identifies opportunities to improve processes, tools, and design practices; evaluates and integrates emerging technologies (e.g., AI-enabled learning, automation, adaptive content)
Required Qualifications
- 5+ years of experience in learning and development, talent development, or organizational effectiveness in a corporate environment
- Demonstrated experience applying a performance consulting approach (needs analysis, solution diagnosis, stakeholder alignment)
- Experience designing learning solutions across modalities (digital, instructor-led, blended, experiential)
- Experience defining and executing measurement strategies tied to business impact
- Strong knowledge of adult learning theory, instructional design, and modern learning technologies (e.g., LMS/LXP, content authoring tools, AI-enabled design, and development tools)
Preferred Qualifications
- Experience leading complex, enterprise-scale talent development programs with a focus on scalability, reuse, and cross-functional impact
- Experience supporting operations, retail, or large distributed workforce populations
- Experience with modern learning technologies and content tools (e.g., Articulate, LMS platforms, AI-enabled design tools)
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$73,400.00 - $110,100.00/Yr.
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