What You'll Do: 

• Actively contribute to cultivating a robust customer-obsessed, product-led design culture.  

• Facilitate and drive alignment among key stakeholders and lead them to converge on a shared view of product priorities. 

• Drive the vision and delivery of new product features to support business growth and strategic priorities. 

• Translate product strategy into roadmaps and detailed requirements. 

• Works closely with product delivery counterparts to deliver with quick time-to-market and optimize resources to deliver value to customers. 

• Prioritize product opportunities collaboratively with other product team members and engineering. 

• Define high-level customer requirements for the entire customer experience including product features and functions. 

• Works with users to understand and validate their needs. 

• Conduct regular feedback sessions to gain valuable customer feedback on the product features and enhancements being developed. 

• Develop metrics to assess the success of new features and determine necessary enhancements. 

• Participate in planning meetings and provide advice and guidance on the direction of the product. 

• Collaborate with customers and team members to ensure a solid and well-rounded understanding of developing needs. 

• Continually assess the behaviors and needs of customers, emerging trends, and industry expectations. 

• Leverage insights to identify opportunities and define requirements for product differentiation and innovation, while ensuring compliance.  

• Drive the strategy and evolution of commercial payment products across ACH, wire, and instant payment rails; applying deep knowledge of payment capabilities, economics, risk, and operating models to solve commercial banking use cases, improve client workflows, and identify opportunities for differentiated payment solutions 

• Understand technical issues well enough to make the right decisions about prioritizing not only new product features but also reducing technical debt or improving resiliency. 

• Support a comprehensive testing strategy, validating solutions through quality assurance and user acceptance testing feedback.  

What You’ll Bring 

• Bachelor's degree or equivalent combination of education and experience 

• Experience in product development, requirements and risk analysis, pricing, planning, competitive analysis, and financial planning and strategy 

• 5-7 years directly related experience in product or service development 

• 3+ years of experience in Agile product management 

• Experience working with strategic partners 

• Working knowledge of product/work management and collaboration tools, such as Atlassian products, Miro and Productboard 

• Subject matter expertise in money-movement orchestration and integration with payment systems (checks, ACH, book transfers, wires, and real-time payments). 

• Demonstrated leadership presence with excellent communication skills and the ability to interact with stakeholders and all levels of management. 

• Proven success in defining and launching new products or platforms.  

• Successful track record in software/technology product management and delivering features in an iterative and fast-paced environment. 

• Proven ability to collaboratively engage with leaders to create, identify, and implement solutions to further the effectiveness of the business. 

• Superior interpersonal and communication skills that bridge the gap between business and engineering teams. 

• Relentless focus on the customer with experience developing and prioritizing high-level product requirements that enhance the user experience. 

• Strategic, results-driven leader passionate about designing best-in-class commercial treasury management experiences. 

• Strong interpersonal skills with a keen ability to explain complex concepts. 

• Sound decision-making, creativity, critical thinking, and problem-solving skills. 

• Continuous learner about the future treasury management experiences, solving for customers’ current challenges and exploring future needs 

• Ability to build relationships and ensure cooperation across First American teams. 

• A strong desire to pitch in where needed, embodying a true team spirit.  

• High level of business acumen, strategic agility, ability to develop others, influence outcomes and change, and negotiate for resources.