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This role serves as a strategic partner to the CIO, translating complex business challenges into actionable insights and executive-level reporting. Responsibilities include leading enterprise transformation initiatives, managing performance frameworks, and providing strategic decision support to senior leadership.
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Job Summary:
This role serves as a strategic partner to the CIO, helping translate complex business challenges into actionable insights, executive-level reporting, and scalable operating mechanisms that improve decision-making across the organization. Responsibilities span enterprise transformation, performance monitoring, resource prioritization, strategic planning, operational effectiveness, executive communications, and board-level support.
The ideal candidate combines strong strategic thinking, analytical rigor, and business acumen with the ability to navigate ambiguity, influence senior leaders, and synthesize complex information into clear, executive-ready recommendations. Success in this role requires exceptional judgment, intellectual curiosity, executive presence, and the ability to operate effectively across organizational boundaries.
Key Focus Areas:
• Strategic Operations & Enterprise Transformation
Lead high-priority CIO-sponsored initiatives that advance strategic objectives and enterprise transformation efforts. Develop executive governance processes, performance frameworks, and operating mechanisms that provide visibility into execution, outcomes, risks, and dependencies.
• Executive Business Intelligence
Gather and synthesize information from internal and external sources to create board-ready presentations, executive briefings, and performance insights that inform planning, prioritization, and investment decisions.
• Strategic Decision Support & Advanced Analytics
Serve as the CIO's strategic analytics partner, delivering rapid-response analysis and executive insights in support of leadership discussions, board meetings, vendor negotiations, and key business decisions. Conduct exploratory analyses to identify trends, uncover opportunities, assess risks, and translate complex data into actionable recommendations.
• Organizational Performance & Continuous Improvement
Identify operational gaps and opportunities to improve organizational effectiveness through analysis, stakeholder engagement, and strategic planning.
Qualifications:
• Bachelor’s degree
• Expertise in developing executive-level dashboards, scorecards, KPIs, presentations, and business cases using tools such as PowerPoint, Excel, Power BI, Salesforce, and other reporting platforms.
• Demonstrated ability to lead cross-functional initiatives from inception to execution, working across all functions of the business
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable business insights and executive recommendations.
• Exceptional communication and stakeholder management skills, with the ability to influence senior leaders and synthesize complex information into clear, executive-ready narratives.
• Comfortable working in a fast-paced, dynamic environment, managing multiple priorities with precision, discretion, and attention to detail.
• Ability and willingness to travel up to 25% as needed.
Preferred
• Experience with enterprise technology strategy, portfolio and investment planning, technology operating models, or technology business management.
• Experience designing or improving strategic planning, prioritization, governance, or executive operating processes.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $163,900 to $235,550. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits
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