Sr. Manager - Process Improvement, Lean Manufacturing Specialist
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AI Summary
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
CoverMyMeds is seeking a strategic and hands-on Sr. Manager - Process Improvement, Lean Manufacturing Specialist to lead continuous improvement initiatives across our Third-Party Logistics (3PL) organization. This role is responsible for driving operational excellence through Lean methodologies, value stream optimization, process redesign, and performance improvement initiatives that enhance service, quality, productivity, and cost outcomes.
As a leader within the Continuous Improvement team, you will partner with operational leaders, cross-functional stakeholders, and key client accounts to identify opportunities, implement sustainable solutions, and deliver measurable business results. This position combines people leadership, process excellence expertise, and business partnership to help shape the future of our pharmaceutical distribution and logistics operations.
Our preferred candidate would reside in the areas of Louisville KY, Erlanger KY or Mason OH where our Distribution Centers to support occasional on-site work at our distribution centers, but we may consider a well-qualified, fully remote candidate.
What You'll Do:
Operational Excellence Leadership
Champion a culture of Operational Excellence and continuous improvement across the organization
Lead enterprise-wide Lean initiatives, Kaizen events, and value stream improvement efforts that drive measurable business outcomes
Identify, prioritize, and execute strategic process improvement projects aligned to operational and financial objectives
Establish, standardize, and monitor KPIs that support productivity, quality, service, and cost improvement goals
Partner with business leaders to align continuous improvement strategies with organizational priorities
Develop and maintain operational policies, procedures, and best practices that support scalable growth
Analyze business performance and operational trends to proactively identify opportunities for optimization and risk reduction
Process Improvement & Transformation
Lead complex process redesign initiatives focused on improving efficiency, reducing waste, enhancing service delivery, and strengthening customer satisfaction
Utilize Lean Manufacturing principles, value stream mapping, root cause analysis, and structured problem-solving methodologies to deliver sustainable improvements
Facilitate cross-functional workshops and Kaizen events to accelerate operational performance improvements
Evaluate current business processes and recommend innovative solutions that enhance operational effectiveness
Client & Business Partnership
Serve as a trusted advisor to internal stakeholders and strategic client partners
Collaborate closely with account management, client services, operations, transportation, procurement, quality, regulatory, and customer service teams to deliver business results
Support key client initiatives by identifying opportunities to improve operational performance, service delivery, and customer experience
Influence stakeholders at all levels through clear communication, data-driven recommendations, and strong business acumen
People Leadership
Lead, mentor, and develop a small team of continuous improvement professionals
Foster a culture of accountability, collaboration, innovation, and continuous learning
Build organizational Lean capabilities by coaching team members and business partners on Lean principles and methodologies
Guide project prioritization and resource allocation to maximize impact across the business
Basic Requirements:
Degree or equivalent experience, and typically has 9+ years of relative professional experience and 1+ years of supervisory and/or management experience
Proven experience leading Lean Manufacturing, Continuous Improvement, Operational Excellence, or Business Process Improvement initiatives
Experience managing and developing teams in a business, operations, distribution, manufacturing, logistics, or supply chain environment
Demonstrated expertise applying Lean methodologies, Kaizen facilitation, value stream mapping, process optimization, and structured problem-solving techniques
Experience influencing cross-functional stakeholders and driving enterprise-wide change initiatives
Strong business acumen with the ability to balance operational improvement objectives with customer and business needs
Ability to manage multiple strategic initiatives simultaneously while delivering measurable results
Preferred Skills & Experience:
Lean Manufacturing, Lean Practitioner, Lean Leader, Six Sigma Green Belt, Black Belt, or equivalent certification
Experience within the pharmaceutical, healthcare, life sciences, medical products, healthcare distribution, or pharmaceutical distribution industries
Experience in warehousing, fulfillment, distribution center operations, supply chain, third-party logistics (3PL), or manufacturing operations
Experience supporting strategic customer-facing initiatives and partnering directly with external clients
Strong analytical and financial acumen with the ability to connect process improvements to business outcomes
Experience working with senior leaders and influencing decisions in complex organizations
Excellent communication and executive-level presentation skills
Industrial engineering or operations engineering experience is a plus
Demonstrated success improving service, quality, productivity, cost, and customer satisfaction metrics
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$96,900 - $161,500McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
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