Sr. Manager, L&D Technology

The Opportunity: 

At Smurfit Westrock, we believe that learning is a foundation of operational excellence. We’re looking for a Sr. Manager of Learning & Organizational Development who will lead and manage the ongoing support of our Cornerstone Learning System, annual compliance training launches & the build of our reporting tools used across the learning space. This leader dotted lines into the Sr. Director of L&D and works closely to enable the learning strategies inside of our CSOD system. The position has one direct report that supports these responsibilities & works across our greater HRIS Systems to ensure appropriate data flows through our systems to enable our employees’ learning experiences. This role is ideal for a systems-savvy and innovative L&D professional who thrives in a fast-paced, customer service-oriented, highly collaborative environment and is enthusiastic about enabling workforce capability through smart learning technology, measurement, and driving process alignment.

Sr. Manager, Learning & Organizational Development – Learning Experience & Technology (remote)

What You Need to Succeed

• Own the day-to-day management of the Cornerstone LMS, including user setup, content deployment, reporting, and system configuration, with a focus on operations-focused L&D frameworks for our sites.

• Owner of System Upgrades and improvements in partnership with the Sr. Director of Learning, to ensure strategic alignment.

• Lead & develop the admin populations inside of the Division to continue to improve our intake ticket time & speed of support to the division administrators.

• Responsible for bringing to life the Regional L&D Measurement Strategy, in partnership with our data analytics team.

• Champion L&D measurement improvement and simplification in partnership with the regional L&D team bi-annually.

• Partner with the compliance Steering Team to share & execute the Annual Compliance Learning Calendar. (Content is created by the compliance resources – this role supports load, launch, delivery, and measurement)

• Troubleshoot system issues and provide solutions promptly with clear communication and expectation setting.

• Support ongoing vendor relationships with Cornerstone support and a variety of content vendors that are connected to the learning system.

• Partner with HRIS and IT to support the transition from PeopleSoft to Workday. o Lead the mapping and alignment of learning processes and data requirements across Workday and Cornerstone. o Support testing, validation, change management, and implementation readiness to ensure a smooth transition.

Preferred Qualifications:

• Bachelor’s degree in Instructional Technology, Information Systems, L&D Systems, Computer Science, or a related field.

• 5+ years of experience in Learning & Development, with 3+ years in Cornerstone LMS administration.

• Advanced experience in creating and maintaining dashboards leveraging Cornerstone and Power BI.

• Strong project management, analytical, and communication skills.

• Ability to work independently and collaboratively across stakeholder groups and in a matrixed environment. Preferred Skills and Certifications:

• Strong working knowledge of SCORM, LXPs, xAPI, and eLearning standards.

• Experience in manufacturing or operational environments.

• Knowledge of PeopleSoft, Cornerstone, and Workday systems is a benefit

Preferred Skills and Certifications:

• Strong working knowledge of SCORM, LXP, xAPI, and eLearning standards.

• Experience in manufacturing or operational environments.

• Knowledge of PeopleSoft, Cornerstone, and Workday systems is a benefit