Sr Manager, Inside Sales

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters — and so do you.

About the team

The Inside Sales team, based in our Barcelona hub, support sales of UKG Ready to organizations with fewer than 200 employees. The team uses a high-volume, low-touch sales model supported by clear product bundles, consistent processes, and a strong focus on customer value.

 The Barcelona hub is also an important source of future sales talent for UKG across Europe.

About the role

As Internal Sales Manager, you will lead, coach, and develop a team of six Inside Sales Representatives. You’ll create a consistent operating rhythm that helps the team manage pipeline, progress opportunities, and deliver a clear customer experience.

What you’ll do:

• Lead and develop six Inside Sales Representatives selling UKG Ready to organizations with fewer than 200 employees.
• Establish a consistent cadence for pipeline reviews, forecasting, deal progression, call coaching, and performance check-ins.
• Coach the team to qualify opportunities efficiently, communicate product value clearly, and progress deals at the right pace.
• Help representatives position UKG Ready bundles consistently and make the buying process straightforward for customers.
• Use performance data to identify strengths, address gaps, and improve conversion, productivity, and customer outcomes.
• Build repeatable processes for a high-volume sales environment while maintaining quality in customer conversations and follow-up.
• Partner with Sales, Marketing, Enablement, Operations, and other teams to improve lead flow, sales tools, messaging, and the customer journey.
• Create a learning-focused team environment through regular feedback, skills development, and individual growth plans.
• Identify and develop talent for future sales opportunities across Europe.
• Foster an inclusive, collaborative hub where people share knowledge, take ownership, and recognize team success.

About you

Basic qualifications:

• Experience leading or coaching an inside sales, sales development, or small and medium-sized business sales team in a high-volume environment.
• A track record of building sales discipline through clear goals, regular coaching, and consistent follow-through.
• Ability to coach sales conversations, qualification, pipeline management, and closing skills.
• Practical, data-informed approach to managing performance and improving team execution.
• Customer-focused approach and ability to make product value easy to understand.
• Strong communication and people leadership skills, including the ability to give clear, constructive feedback.
• Experience in software-as-a-service or technology sales.
• Interest in developing early-career sales talent and building an internal pipeline of future leaders and sellers.
• Fluent English communication skills.

Preferred qualifications:

• Experience in HR, payroll, or workforce management technology.
• Additional European language skills.

How you’ll measure success

In this role, success means helping the team deliver strong results while building the skills and confidence that support long-term growth.

• The team consistently achieves its sales, pipeline, and productivity goals.
• Inside Sales Representatives follow a clear sales cadence and position UKG Ready bundles with confidence.
• Coaching and consistent execution lead to stronger conversion rates and a better customer experience.
• Team members strengthen their sales skills, take on greater responsibility, and progress into new opportunities across UKG.

Company Overview: 

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. 

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.      

Disability Accommodation in the Application and Interview Process 

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com 

The base salary for this position is €‎104,500 annually, with the opportunity to significantly increase total earnings through a performance-based incentive compensation plan. The plan may provide for the payment of commissions and restricted stock unit awards as part of total compensation.  The base pay offered may vary depending on skills, experience, job-related knowledge, and work location. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits