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This role involves managing media services for brand and agency advertisers, including the development, quality control, and presentation of integrated media plans. You will also collaborate with internal teams to ensure campaign performance, manage budgets, and provide strategic insights to clients.
WHO WE ARE
At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media.
We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally.
With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.
ABOUT THE TEAM
The Integrated Client Solutions (ICS) team provides strategic partnership and integrated media solutions to our diverse suite of clients. We deliver Raving Fan Service by helping clients challenge their media objectives and realize their business ambitions. Powered by best-in-class research and planning tools, ICS works in partnership with our sales team to tailor our tech-enabled services approach to drive better outcomes and media campaigns.
WAYS YOU’LL CONTRIBUTE
This position will be responsible for account management and stewardship of media services for a suite of brand and agency advertisers. This role will oversee the development and quality control of media plans as well as presenting them to client stakeholders. Your contribution will be to:
\nPartnering with research and strategy team members to develop and present integrated media recommendations
Maintaining a strong understanding of the digital media landscape and the latest Basis products and solutions
Mastering an understanding of how digital channels work together to drive different business outcomes
Mentoring and train junior planning team members
Bringing new ideas to clients through the latest digital innovation, research, and vertical expertise
Using syndicated research to build rationale for recommended media strategies
Collaborating with our analytics team to ensure media strategies are aligned to business objectives and measures of success
Negotiating with vendors to secure the best inventory and pricing available for our clients
Cultivating strong internal relationships with ad operations, campaign analytics, and search and social media planners.
Operating with a solutions-oriented approach and a high degree of client servicing
Ensuring high levels of campaign performance, client satisfaction, and retention, while working alongside the VP and Director of Integrated Client Solutions and Client Development team members
Remaining on-top of advertising trends and provide POVs to clients on topics such as the cookie-less future
Managing insertion orders (IO's), post-IO media plan revisions, and the approval of all publisher IO's for each campaign
Actualizing campaigns to ensure campaign budgets and KPI's are met and delivered in full
Assisting Finance in billing executions and discrepancies
Completing traffic sheets and assisting with gathering creative assets and instructions as needed
Min of 5 years of experience or equivalent combination of education, training, and experience, etc
4+ years of experience in digital media buying and planning
Previous experience mentoring junior team members
Strong understanding of programmatic media and real-time bidding
Strong proficiency with holistic media planning fundamentals and media planning tools
Experience with syndicated research tools
Experience working alongside a Demand Side Platform
Strategic thinking and proactive detail-oriented client service skills
Strong written and verbal communication skills
Strong issue resolution and problem-solving capabilities
Ability to work well in a cross functional team environment
Advanced Excel and PowerPoint skills
Commitment to creating inclusive, respectful environments where all voices are valued and supported.
Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.
Hands on DSP buying experience
Experience working with a 3rd party ad server
Experience in digital reporting dashboards such as Datorama
Basis Certified
Integrity in Hiring
At Basis, integrity is at the core of how we hire. To protect our candidates and our company, we verify identity, education, and employment history for all hires. Some roles may also require onsite or in-person interviews as part of the process. Any misrepresentation of identity, experience, or skills may result in removal from the hiring process or termination of employment. We value transparency and authenticity and expect the same from every applicant.
Anything Else?
Don’t have every skill listed? No problem! We know experience can be built in many ways. If you have relevant skills that aren't reflected in your resume, we encourage you to share them in an optional cover letter.
Life With Basis
We’re committed to our people’s growth and well-being because our success is tied to theirs. That’s why we’ve earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago. We offer competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental leave, flexible work options, and more.
Basis is proud to be an equal-opportunity employer. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, age, and beyond.
If you need assistance with interview accessibility, please contact talent.acquisition@basis.com. Your privacy is important to us, view our policy here.
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