SR. DIRECTOR, TALENT ACQUISITION

Overview

The Talent Acquisition Director reports to the Vice President of Talent Acquisition. They serve as the singlepoint of contact and the Subject Matter Expert (SME) for all functions within recruiting. The Director willindirectly and directly manage all recruiting teammates from a functional expertise perspective across ourBPO global operations which includes high volume recruiting. The Director will create company guidelinesand standard operating procedures for our recruiting teams and audit, track and report each site’scompliance. The Director will lead functional training and development efforts of talent acquisitionstaff. The Director will oversee the management of our recruiting vendor partners while identifying andexecuting cost-saving and efficiency strategies. The Director will also audit cost effectiveness for allrecruiting offices, provide recommendations for improvement and will track, report on findings. The Directorwill also handle the recruitment of leadership and specialized roles for the Qualfon organization.

Responsibilities

iring2. Create and maintain talent acquisition processes and the procedure library (best practices)3. Implement site scorecards, track and report outcomes of talent acquisition activities4. Provides guidance to software development team and project managers for talent acquisition system(TAS). Be the subject matter expert (SME) with regards to company TAS5. Review and sign-off on each site’s recruiting budget in partnership with operations leadership6. Track, report and analyze spending by site, group and geographical areas7. Create and help deliver functional training to talent acquisition staff regarding TAS8. Prepare and deliver training to talent acquisition staff in cooperation with human development and legaldepartment regarding federal, state, and local guidelines and regulation9. Investigate and determine best vendors to facilitate talent acquisition10. Negotiate low cost solutions for advertising, sourcing, and other talent acquisition activities11. Source, screen, interview, and coordinate recruitment of position

Qualifications

Knowledge of federal, state, and local guidelines and regulations regarding interviewing, selection, preemployment testing, tracking, reporting, record-keepingProven success with utilizing social media as recruiting toolsSkilled with professional document creation, maintenance, and publishingSkilled with all Microsoft Office products (including WORD, Excel, PowerPoint)Knowledge of TAS systems and database softwareAbility to prepare and deliver training to remote and live audiencesKnowledge of basic accounting budget, and flash processes