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The Senior Director leads the strategy and execution of the Future of Work function, overseeing work design, workforce transformation, and AI integration. They are responsible for managing budgets, building specialized teams, and advising senior leadership on complex workforce and automation strategies.
Essential Duties and Responsibilities:
- Lead the multidisciplinary Future of Work function, spanning work and role design, workforce transformation analytics, and AI and automation architecture.
- Own the Future of Work budget and resource planning, including the prioritization of people, capabilities, and technology investments
- Own and execute the Future of Work strategy and 1- to 3-year roadmap, translating enterprise priorities into practical, scalable workforce solutions and operating practices.
- Lead the redesign of work, roles, and workforce models in response to AI, automation, and evolving business needs.
- Establish the function's operating model, governance, decision frameworks, standards, and execution approach.
- Lead complex, cross-functional initiatives across Human Resources, Technology, and Operations, including teams spanning multiple business areas or geographies, and influence senior leaders to align work design, workforce strategy, and technology feasibility and integration.
- Drive data-backed decision-making related to future-state roles, workforce models, productivity improvements, and automation opportunities.
- Define, monitor, and communicate the efficiency, capacity, productivity, adoption, and business outcome measures used to evaluate the function's impact and inform priorities.
- Recommend and operationalize strategies, processes, policies, standards, and operating plans that directly advance functional and business objectives, including negotiating and influencing internal and external stakeholders to adopt new approaches.
- Build and lead a high-performing specialized team, including workforce planning, hiring, coaching, performance management, career development, and continuous learning.
- Bachelor's degree in relevant field of study.
-12+ years of relevant professional experience required.
- Demonstrated success leading multidisciplinary teams or a mid-sized function and delivering complex, enterprise-wide initiatives in a large, matrixed environment.
- Advanced leadership and management capability, including experience developing workforce plans and leading experienced professionals across multiple disciplines.
- Exceptional communication, facilitation, negotiation, and influencing skills, with the ability to brief and advise senior leaders on matters of strategic importance.
- Strong conceptual, analytical, and problem-solving capabilities, including experience resolving complex, undefined issues, and translating strategy into scalable operational solutions.
- Working knowledge of AI, automation, and their implications for work, roles, skills, and workforce models.
- Experience managing budgets, resources, and priorities for a function or portfolio.
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