Sr. Business Analyst

WHAT YOU'LL DO

• Design, implement, and maintain enterprise reporting frameworks, KPIs, OKRs, scorecards, and performance dashboards across Risk, Security, IT, Compliance, and Shared Services organizations.
• Partner with business leaders to define meaningful metrics aligned to strategic priorities and operational goals.
• Gather, analyze, and interpret data from multiple systems and sources to identify trends, opportunities, risks, and areas for improvement.
• Develop executive-level reports, presentations, and visualizations that communicate performance, progress, and business outcomes.
• Establish governance standards for metrics, data quality, reporting definitions, and KPI ownership.
• Collaborate with technical teams to automate data collection, improve reporting processes, and enhance data accessibility.
• Monitor operational performance and provide insights that support continuous improvement initiatives.
• Measure program effectiveness and strategic outcomes through consistent reporting methodologies.
• Support leadership reviews, operational planning, quarterly business reviews, and strategic planning activities.
• Serve as a trusted advisor to stakeholders by translating complex data into clear, actionable recommendations.

QUALIFICATIONS

• Bachelor's degree in Business, Information Systems, Data Analytics, Statistics, Finance, or a related field, or equivalent practical experience.
• 3+ years of experience in business intelligence, data analytics, reporting, metrics management, or a related discipline.
• Strong experience developing dashboards and reports using business intelligence tools such as Power BI, Tableau, or similar platforms.
• Advanced analytical and problem-solving skills with the ability to interpret and communicate complex data effectively.
• Experience defining and managing KPIs, OKRs, operational metrics, and reporting frameworks.
• Proficiency with data analysis tools, SQL, and Microsoft Excel.
• Strong stakeholder management and communication skills with experience presenting insights to leadership audiences.

Preferred Qualifications

• Experience supporting cybersecurity, risk management, IT operations, compliance, or shared services organizations.
• Familiarity with project portfolio management, governance, and strategic planning processes.
• Experience with data governance, master data management, or enterprise reporting standards.
• Knowledge of operational maturity models, performance management methodologies, and continuous improvement practices.