Sr. Account Manager - Archimedes
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AI Summary
The Sr. Account Manager maintains key channel relationships through direct client interaction and internal operational project management. Responsibilities include resolving member escalations, gathering project requirements, and supporting product development activities.
Company
ArchimedesWork Schedule Description (e.g. M-F 8am to 5pm)
8AM to 5PM M-FRemote Work Notification
ATTENTION: Archimedes is unable to offer remote work to residents of Alaska, Arizona, Arkansas, California, Connecticut, Delaware, Hawaii, Idaho, Louisiana, Maine, Massachusetts, Michigan, Mississippi, Montana, Nebraska, Nevada, New Mexico, New York, North Carolina, North Dakota, Oregon, Rhode Island, South Carolina, South Dakota, Utah, Vermont, Washington, West Virginia, And Wyoming.Hiring Manager : Full Name: First Last
Michael ValzaniaOverview
The Sr. Account Manager supports a key channel relationship, combining direct client interaction with internal management of operational projects.
Responsibilities
How do I make an impact on my team?
- Develop positive client relationships.
- Develop effective solutions to customer problems.
- Support call center in resolving member escalations and communication back to the client.
- Work with clients to identify, gather information about scope and timelines for client projects.
- Own operational support for client needs including member letters.
- Participate in requirement gathering and QA for product development activities related to client needs.
- Participate in, adhere to, and support compliance, people and culture, and learning programs.
- Perform other duties as assigned
Qualifications
What our team expects from you?
- Education: Bachelor’s degree in appropriate field of study or equivalent work experience required.
- Experience:
- 2 years of relevant experience in pharmacy benefits industry.
- Proven experience successfully managing client relationships.
- Knowledge of specialty medication benefits preferred.
- Expert proficiency with Microsoft Office Suite.
What can you expect from Archimedes?
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
Pay Range
USD $0.00 - USD $0.00 /Yr.Automatically Apply to the Best Remote Jobs
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