Specialty Transplant Billing Operator

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Healthcare IT Infrastructure & Clinical Applications Consultant, you will have the ability to share new ideas and collaborate on projects as an Analyst without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite and/or remote client service delivery.

Work you'll do

As a Healthcare IT Infrastructure & Clinical Applications Consultant you’ll support client teams in implementing, upgrading, and supporting enterprise business and clinical applications. You’ll deliver assigned project activities, coordinate with client, vendor, onshore, and offshore teams, and help resolve issues through deployment and ongoing support.

Responsibilities

• Support application implementation, upgrades, and production support.
• Coordinate day-to-day activities with client, delivery, offshore, and vendor teams; track actions and handoffs.
• Assist with application configuration, integrations, testing, defect triage, release coordination, and deployment readiness.
• Investigate issues, coordinate resolution, and support transition to steady-state operations.
• Maintain project plans, status updates, technical documentation, and operational-readiness materials.
• Raise risks, dependencies, and issues promptly; communicate progress clearly to stakeholders.
• Support healthcare infrastructure and data exchange activities involving Windows Server, networking, HL7 v2.x, Epic Bridges, interface engines, REST/SOAP APIs, or FHIR.  
• Follow applicable security, privacy, and compliance practices when handling healthcare information

• 3+ years of relevant experience in healthcare IT, enterprise applications, infrastructure, systems integration, or technology implementation.
• Experience supporting application implementation, upgrades, or production support.
• Familiarity with configuration, integrations, testing, defect management, or release coordination.
• Working knowledge of Windows Server and networking fundamentals, such as TCP/IP, VLANs, firewalls, or load balancing.
• Experience with healthcare integration technologies such as HL7 v2.x, interface engines, or Epic Bridges.
• Familiarity with security concepts such as encryption, identity, TLS/PKI, or HIPAA.
• Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
• Limited immigration sponsorship may be available.

Preferred Qualifications

• Experience coordinating work across client, vendor, onshore, and offshore teams.
• Familiarity with REST/SOAP APIs, FHIR, DICOM, Azure or AWS, VMware, Hyper-V, Citrix VDI, ServiceNow, or monitoring tools.
• Python or PowerShell scripting experience; familiarity with Git or CI/CD.
• Exposure to clinical applications such as Mindray Patient Monitors, Telcor CPN, GE Centricity Perinatal, GE MUSE, Lumedx, West-Com, Philips Xper, BD Pyxis, Merge Cardio/Hemo, Dragon Medical One, GE ViewPoint, MagView, Natus XLTek/NeuroWorks, EndoManager, TrackCore, Varian Aria, RightFax, OnBase, iMedConsent, GE Advantx, or 3M 360 Encompass.

Certifications

Relevant certifications in Azure or Windows Server administration, networking, cybersecurity, or HL7/FHIR are preferred but not required. Equivalent hands-on experience may be considered.

For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $104,400 - $124,000

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.