Specialist II, Program Payments (Remote)

At Step Up For Students, we're on a mission to empower families with education options that help their children thrive. Through scholarship programs and community partnerships, we help students access learning environments and resources that best fit their needs and unlock their potential.

Our culture is built on two guiding principles:

• Everyone is an Asset
• Every Event is an Improvement Opportunity

These values shape how we collaborate, innovate, and support one another every day.

We're seeking a detail-oriented Program Payments Specialist II to join our growing team. In this role, you'll play a key part in ensuring scholarship funds are processed accurately and efficiently, helping families and providers receive timely payments through the Family Empowerment Scholarship for Unique Abilities (FES-UA) program. Reports to the Supervisor, Accounts Payable.

This is an excellent opportunity for someone who enjoys reviewing documentation, solving problems, maintaining accuracy, and making a meaningful difference behind the scenes.

Location: Remote (U.S.)

Key Responsibilities: 

• Review invoices and disbursement requests to determine eligibility and appropriate approval levels based on program guidelines.
• Ensure all required documentation is complete, accurate, and audit-ready.
• Support the Purchase Assistance Request (PAR) process by reviewing and processing requests promptly.
• Research and resolve duplicate payment submissions to ensure payment accuracy.
• Stay current on program requirements, policies, and process updates.
• Meet individual and team productivity and quality goals.
• Collaborate with team members to support efficient and accurate payment processing.

What You'll Bring

• Strong attention to detail and a commitment to accuracy.
• Knowledge of Accounts Payable, billing, or payment processing practices.
• Ability to work independently while also contributing to a collaborative team environment.
• Effective written and verbal communication skills.
• Strong critical thinking and problem-solving abilities.
• Comfort navigating multiple systems and managing competing priorities in a fast-paced environment.
• A continuous improvement mindset and willingness to learn.

Qualifications:  

• High School Diploma or equivalent required.
• 2-3 years of experience in medical billing, accounts payable, claims processing, disbursement processing, or a related field.
• Equivalent combinations of education and relevant experience will be considered.
• Bachelor's degree preferred.
• Proficiency with Microsoft Excel and Word required.
• Experience working in SharePoint preferred.

Key Competencies: 

• Understanding of Accounts Payable
• Must demonstrate attention to detail
• Demonstrate the ability to work independently, as well as part of a team
• General understanding of the FES-UA Program
• Excellent communication skills, both oral and written.
• Relies on extensive experience and judgment to plan and accomplish goals 

Interview Process: 

• Veriff Identity Verification 

• Recruiter Video Interview 

• Interview with Reimbursement Processing Manager
• Interview with Assistant Director

Why you’ll love working here: 

• Award-Winning Culture: 
  We’ve been named one of the Best Companies to Work For four years in a row by Florida Trend and Workforce Research Group and honored as one of the Healthiest Companies by Florida’s First Coast Worksite Wellness Council. Fast Company recognized us as one of the Best Workplaces for Innovators—proof that we foster an environment where big ideas and bold thinking are encouraged. 

• Comprehensive Benefits: 
  Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts. We also offer a competitive 401(k) with company match to help you plan for the future. 

• Flexibility & Work-Life Harmony: 
  Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy. 

• Growth & Development: 
  From mentorship programs to management training and professional development opportunities, we invest in your career journey every step of the way. 

• Supportive Professional Environment: 
  Our dedicated coaching team is here to help you succeed, and employee-led committees give you a voice in shaping our workplace. Collaboration isn’t just encouraged, it’s how we work. 

Working Conditions and Equipment Use: 

• Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions. 

• Valid driver’s license and proof of insurance may be required, depending on role responsibilities. 

• Must be able to lift up to fifteen (15) pounds. 

Frequent use of office machines to include telephone, computer, and printer.