Solutions Excellence Engineer

At Ocado Intelligent Automation

Remote, USA (continental states)

Who We Are

Ocado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses under Ocado.com and other specialist shop banners, together with its Ocado Solutions division.

Ocado Intelligent Automation (OIA) is part of Ocado Group, an organization with over 20 years of experience developing and operating the Ocado Smart Platform (OSP)—the world's leading ecommerce, fulfillment and logistics solution for online grocery retail.

OIA brings Ocado’s industry-leading automation solutions to applications beyond our roots in online grocery. In meeting the unique demands and ultra-high throughput of this challenging sector, we gained an intimate knowledge of warehouse design, operations and implementation.

This journey of innovation and serial self-disruption has equipped us with the IP, technologies, competencies and confidence to transform supply chains and solve complex challenges in a wide range of industry verticals.

Come join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for fulfillment automation.

What you'll do: 

• Identify, analyze, and implement process improvements at our client’s fulfillment centers, to enhance operational efficiency, quality, and productivity.
• Work closely with cross-functional teams to drive initiatives that foster a culture of continuous improvement and innovation.
• Analyze existing processes and workflows to identify areas for improvement using methodologies such as Lean, Six Sigma, and Total Quality Management (TQM)
• Lead and manage continuous improvement projects from inception to completion, ensuring they are delivered on time and within budget.
• Conduct training sessions for employees on continuous improvement tools and techniques, promoting an environment prioritizing quality and efficiency
• Develop and maintain key performance indicators (KPIs) to measure the effectiveness of improvement efforts and report on progress to senior management.
• Maintain accurate and up-to-date documentation of process changes and improvements
• Stay updated on the latest industry trends and technologies to ensure OIA remains competitive and innovative
• Configure and test product changes and schedule and coordinate the release to customer sites

What you bring:

• Proficiency in process improvement methodologies (Lean, Six Sigma, TQM)
• Familiarity with statistical analysis software and project management tools
• Experience drawing and editing AutoCAD designs
• Strong analytical and problem-solving abilities with a focus on data-driven decision-making
• Excellent project management and organizational skills
• Excellent written and verbal communication skills, with the ability to present complex information clearly and effectively
• Proven experience in driving cultural change towards continuous improvement
• Ability to work collaboratively with cross-functional teams and influence stakeholders at all levels of the organization.
• Mastery of robotic automation in a warehouse environment
• High level of attention to detail and accuracy in work

Bonus Skills:

• Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, or a related field
• Formal certification in Lean, Six Sigma, or Total Quality Management (Lean Six Sigma black belt is a plus)
• Experience deploying and/or provisioning autonomous mobile robotic systems
• Some knowledge of SQL, Python or other scripting languages, and data visualization tools 

Physical Activities: 

• Ascending or descending ladders and stairs. 
• Moving between worksites to accomplish tasks in tight and confined spaces. 
• Remaining in a stationary position, often standing or sitting for a prolonged period 
• May need to adjust or move objects up to 30 pounds in all directions
• Will frequently have to push carts on wheels weighing in excess of 150 lbs
• Communicating with others to exchange information 

Environmental Conditions: 

• Some exposure to high temperatures (especially in summer months at non climate controlled facilities)

Location

This is a remote position based in the continental US.  Close proximity to Boston is a plus.

**This position requires travel 30% to 50% of the time.** 

Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.

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