Solutions Engineer (ISA US)

 At TRG, we operate in a global environment where diverse perspectives, cultures, and personalities shape everything we do. We hire talented people from all over the world who are passionate about their craft and committed to working shoulder-to-shoulder to empower our customers in their fight against crime and terror.

Our Core Values define us:

• Whatever it takes – We take ownership and deliver.
• Passion is our fuel – We learn, grow, innovate.
• We make an impact – We challenge the status quo.
• We work together – One for all, all for one.

As a Solutions Engineer, you’ll act as a bridge between intelligence end users and TRG’s technology. You’ll understand how customers investigate, analyze, and use intelligence, then translate their needs into a solution built around Intellectus.

A core part of the role is developing realistic investigative scenarios and showing customers how the platform would help them solve a specific problem. You’ll also explain the technology behind those scenarios, from how data enters and moves through the platform to how the solution integrates with existing systems, is deployed, and protects sensitive information.

 You’ll work closely with our U.S. Sales Managers, combining investigative context and technical design in customer discussions, demos, and proofs of concept.

What you’ll work on

• Understand how intelligence and investigative teams work, what data they use, and where they need better ways to connect information or move a case forward.
• Translate those needs into a proposed solution and develop realistic scenarios that show the operational value of Intellectus.
• Prepare and deliver tailored demos and proofs of concept. Walk end users through the investigative workflow and explain to technical stakeholders how the solution supports it.
• Design and present the proposed architecture, covering deployment options, system integrations, data flows, and security layers.
• Work with customer IT and security teams to understand their requirements, answer technical questions, and validate how the solution would fit into their environment.
• Support Sales throughout pre-sales and bring customer needs, technical constraints, and field insights back to Product and R&D.
• Contribute to the Intelligence Solutions team’s demos, investigative scenarios, and best practices.

• A technical background in solutions engineering, solution architecture, technical pre-sales, or a similar customer-facing role.
• A strong understanding of the intelligence and investigations industry, including how analysts and investigators use data, how investigative workflows work, and what intelligence or law enforcement customers need from technology.
• Ability to turn an investigative need into both a realistic customer scenario and a technical solution.
• A practical understanding of system architecture, deployment models, integrations, data flows, and security layers.
• Confidence delivering demos and proofs of concept and explaining complex solutions to investigators, analysts, IT teams, and security stakeholders.
• Strong analytical, communication, and collaboration skills, fluent English, and willingness to travel.

• Experience designing, demonstrating, or deploying technology for intelligence, law enforcement, defense, or other investigative customers.
• Familiarity with intelligence disciplines such as OSINT, SIGINT, SOCINT, IMINT, FININT, VISINT, or GEOINT.
• Experience building investigative scenarios or working with platforms that bring together multiple intelligence data sources.

About us

TRG deals with Data Fusion and AI products for civilian protection. 

Our mission is to empower our customers to fight crime and terror through state-of-the-art technologies that provide accurate and precise intelligence.

Our product, Intellectus, is the only cloud-based all-in-one fusion platform with integrated web intelligence, discovery capabilities, advertisement intelligence, virtual ID management, and third-party database integration that can be deployed in less than 24 hours.

Want to learn more? Visit our website at www.trgint.com and our LinkedIn page.

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