Design and lead scalable ServiceNow solution architectures while ensuring alignment with client business objectives. Collaborate with cross-functional teams to deliver high-quality CRM and digital transformation projects through technical leadership.
This is a remote position.
The Salesforce Solution Architect is responsible for translating business requirements into scalable Salesforce solutions. You will lead solution architecture, guide implementation teams, ensure adherence to Salesforce best practices, and collaborate with stakeholders to deliver high-quality CRM and digital transformation projects.
Key Responsibilities
Design scalable ServiceNow solution architectures aligned with client business objectives.
Lead end-to-end ServiceNow implementation projects across Sales Cloud, Service Cloud, Experience Cloud, and ServiceNow Platform.
Translate business requirements into technical solution designs and architecture documentation.
Define system integrations using APIs and middleware solutions.
Provide technical leadership and guidance to developers and consultants.
Review solution designs, configurations, and custom developments to ensure quality and scalability.
Support project planning, estimation, risk identification, and technical decision-making.
Collaborate with cross-functional teams including Business Analysts, Developers, QA Engineers, and Project Managers.
Ensure solutions comply with Salesforce best practices, security standards, and governance frameworks.
Participate in client workshops, architecture reviews, and solution demonstrations.
Required Qualifications
8–15 years of experience in enterprise technology consulting.
Minimum 5 years of hands-on ServiceNow architecture experience.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
