Software Engineering Program Manager

**Candidate Note**: This position is 100% remote for candidates based in the US

This Program Manager II role leads alignment across global engineering teams and senior leaders, manages a portfolio of technical programs, and owns the processes that keep the Engineering Chief of Staff Office running efficiently as the organization grows. 

You will report to a Sr. Engineering Director in the Chief of Staff / PMO team and support the CTO and his leadership team.The team runs the planning cycles, governance processes and executive communications that let the CTO's leadership team make decisions quickly and with good data.We treat AI as part of how the team works, not a side project. We draft, analyze, summarize and automate with it daily, and expect every team member to improve those workflows over time.

What your impact will be:

• Manage a portfolio of technical programs, keeping each aligned with organizational priorities and delivering consistent outcomes
• Own the full cadence for your programs, including tracking, status and risk logs for your programs, escalating blockers early with a clear recommendation
• Build and maintain executive-ready reports and dashboards on delivery, spend, support metrics and engineering velocity
• Lead and facilitate alignment across global engineering teams and senior leaders, driving clarity in strategic requirements and plans
• Communicate ideas persuasively to influence team decisions and program outcomes

What you will bring:

• Demonstrated experience managing technical programs in a software engineering environment, including independently handling complex issues and working with senior stakeholders
• Working knowledge of how software is built and shipped, including sprints, releases, and dependencies
• Demonstrated data fluency, including defining the right metrics, tracking them rigorously, and using them to surface risks early and drive decisions
• Proven ability to collaborate effectively with team members and cross-functional partners across global engineering teams, fostering a cooperative work environment
• Sound judgment in making informed decisions on complex issues independently, applying strong problem-solving skills
• Clear sense of when to escalate, with respectful and persistent follow-up with senior leaders and engineers
• Experience delivering executive presentations and reporting, and using AI assistants with good judgment
• Growth mindset, shown by seeking out learning opportunities, embracing challenges, and applying new skills quickly in a fast-moving environment

What will give you an edge:

• Hands-on Jira and Confluence administration, including JQL, dashboards and workflow configuration
• Experience building or customizing AI workflows, such as reusable prompts, skills, or light scripting in Python or SQL
• Experience with executive presentations or reporting
• Familiarity with cloud, database or developer-platform products
• Exposure to process frameworks such as CAPA, OKRs, or agile planning methods
• Program management certification (PMP, CAPM, or similar)