The ServiceNow Architect will lead the design, development, and implementation of complex ServiceNow solutions while acting as a primary technical interface for clients. They are responsible for driving technical innovation, enforcing design standards, and mentoring team members to ensure high-quality project delivery.
The consultant will leverage technical best practices to deliver out-of-the-box and custom solutions on the ServiceNow platform, focusing on enhancing employee and customer workflows to improve efficiency and drive digital transformation. Responsibilities include developing technical solutions, implementing them, performing integration and functional testing, and instructing/directing the work of others on the development team.