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Join a fast-growing centralized team of tax advisors providing virtual tax preparation and review services to clients who’ve begun their individual tax returns using H&R Block’s do-it-yourself program. The Senior Virtual Tax Advisor both prepares client’s returns and supports Virtual Tax Advisors with their client’s returns to ensure an outstanding client experience.
Day to day, you’ll…
Assist with the training and support of Virtual Tax Advisors
Download and complete client tax returns through a virtual platform
Communicate with clients through a variety of mediums, including telephone, secure message and video
Analyze tax information provided by clients and deliver a timely and high-quality client experience
Demonstrate tax expertise by completing accurate returns and showing dedication to impeccable client service by providing timely and helpful responses to client inquiry
Research complex federal and state tax issues to ensure the client’s tax returns are accurate and complete before filing
Other duties as assigned
Education and Experience
Education:
Work Experience:
Experience using AI tools
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
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