Senior UX/UI Designer

About the company:
We're building a next-generation AI-powered contact center where voice and chat agents can have natural, intelligent conversations at global scale.

We are looking for a Sr. UX/UI Designer to help shape the experience of our AI platform from dashboards and agent configuration to the everyday workspace used by contact-center teams.

You’ll work closely with product, engineering, and leadership to turn complex AI capabilities into simple, useful, and intuitive experiences. You’ll work hands-on in Figma, contribute to our design system, collaborate with frontend engineers, and help ensure that what we design works beautifully in production.

What You'll Do

• Design user experiences and interfaces across Company's web applications.

• Create user flows, wireframes, prototypes, and high-fidelity UI designs in Figma.

• Design dashboards, analytics, admin tools, and data-heavy interfaces.

• Create responsive layouts for desktop, tablet, and mobile where appropriate.

• Contribute to and maintain our design system, including components, states, variables, and design tokens.

• Work closely with frontend engineers to ensure designs are implemented accurately.

• Conduct user research, usability testing, and design validation.

• Design empty, loading, success, error, and edge-case states.

• Consider accessibility, keyboard navigation, contrast, and usability throughout the design process.

• Review production implementations and continuously improve the product experience.

Who You Are

• 3+ years of experience in UX/UI or Product Design.

• A portfolio demonstrating real digital product work.

• Strong practical knowledge of Figma.

• Good understanding of UX principles, information architecture, user flows, and interaction design.

• Strong visual design skills and attention to detail.

• Comfortable designing complex interfaces rather than only marketing websites.

• Experience designing dashboards, SaaS products, admin tools, or other productivity-focused applications is a plus.

• Able to think systematically and create reusable design patterns.

• Comfortable collaborating with product managers and engineers.

• Understands responsive design and modern web interfaces.

• Familiar with accessibility fundamentals.

• Able to communicate design decisions clearly and confidently.

• Self-directed, curious, and comfortable working in a fast-moving startup environment.

• Fluent in Arabic and English, particularly experience designing RTL & LTR interfaces if needed.

• Based in Riyadh or able to work remotely with strong overlap with GMT+3.

Nice to Have

• Experience with

  • SaaS or B2B products.

  • AI products or AI-powered interfaces.

  • Chat, messaging, voice, or conversational products.

  • Designing analytics and data visualizations.

  • Design systems and component libraries.

  • Arabic/RTL products.

  • Storybook or frontend component libraries.

  • Conducting usability testing.

  • Motion design or interactive prototypes.

  • Working as the first or only designer on a product.

Hiring Process

• Initial Pre- Veeting Interview from the Agency. Short meeting about your experience, the company and motivation.

• Portfolio Deep-Dive. Walk us through selected projects and your design process.

• Design Exercise. A paid live working session based on a real product problem.

• Final Interview. Conversation with leadership and the team.

• Decision & Offer - 2 Weeks max.