Senior Technical Support Engineer

We Are 

Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow. 

You Are 

An experienced thermal-fluid engineer with a strong background in heat transfer engineering simulations. You are passionate about solving complex problems and enabling customer success through technical excellence. You can connect the right methods and assumptions to the questions our fluids team needs to answer. You enjoy collaborating closely with customers to understand their workflows, then translating requirements into clear simulation approaches and recommendations. 

Learning new tools and methods energizes you. You stay current because the field moves and because you like being the person who knows how to apply the latest capabilities to real problems. At Synopsys, you will work with customers solving hard thermal and fluids challenges across aerospace, automotive, and industrial sectors, and what you help them figure out will directly shape how their products perform. 

What You’ll Need 

• BS in Mechanical Engineering, Aerospace Engineering, or related Engineering Physics field with 5+ years of experience in engineering software environments, or MS with 2+ years, or PhD 
• Expert-level knowledge of Fluid Dynamics, Heat Transfer and Thermodynamics.  
• Understanding of system level thermal analysis will be an added advantage 
• Experience of using Thermal Desktop, RadCAD, FloCAD or other tools like NX-Thermal, Maya HTT TMG, ESATAN, SINDA, TSS, Flowmaster, GT-Suite, Amesim, Thermica, or Easy5 will be an added advantage 
• Problem-solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems 
• Excellent written and verbal communication skills with demonstrated ability to interact effectively  
• Strong organizational and time management skills with the ability to prioritize multiple projects and maintain a sense of urgency 

Who You Are 

• Engaging personality, engineering curiosity and willingness for continuous learning 
• You enjoy learning new simulation methods and tools, and you are the kind of person who experiments with a new feature before the documentation is even finished 
• Strong organizational and time management skills, possesses a sense of urgency 
• Ability to work independently, as well as with others in a diverse team environment 
• Projects a professional image and demonstrates business acumen, driven to succeed 

The Team You'll Be Part Of 

• You will join the Ansys Customer Excellence Global Technical Support team, a diverse group of talented engineers and Subject Matter Experts dedicated to empowering customers and advancing simulation-driven innovation. The team emphasizes a collaborative culture, sharing expertise, continuous learning and delivering exceptional service across a wide range of industries. Together, you will solve complex challenges, drive product advancement, and make a measurable impact on the industry.

Rewards and Benefits 

Your recruiter will provide more details about the salary range and benefits during the hiring process. 

At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.

In addition to the base salary, this role may be eligible for an annual bonus, equity, and other discretionary bonuses. Synopsys offers comprehensive health, wellness, and financial benefits as part of a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details on the total rewards package upon request. The base salary range for this role is across the U.S.