Senior Technical Program Manager, AI Execution Architecture

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development 
  • OR equivalent experience. 
• 2+ years of experience managing cross-functional and/or cross-team projects. 

• Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis,
  • OR product development
  • OR equivalent experience.
• 6+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
• Demonstrated ability to engage in technical discussions, understand system architectures and dependencies, and work effectively within technical environments to support delivery.
• Proven ability to translate ambiguity into clear, structured decisions by evaluating tradeoffs, questioning assumptions, and applying data‑driven, analytical reasoning.
• Well‑developed capability to lead end‑to‑end execution across engineering, product, and business partners, proactively managing dependencies, risks, and tradeoffs to deliver outcomes.
• Ability to translate complex technical discussions into clear decisions, well‑defined requirements, ownership models, and actionable execution plans that enable successful delivery.

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800.00 - $234,700.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200.00 - $261,000.00 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.