Provide technical support for SATCOM operations, maintenance, and mission execution activities. Coordinate with stakeholders to perform system installations, upgrades, and troubleshooting to ensure mission readiness.
Who we are:
Altagrove delivers smart and innovative technology solutions that create competitive advantages for our customers and their missions. Our focus areas include Space, Connectivity, Cyber, Cloud, Analytics, and Solution Integration. As we continue to grow, Altagrove is actively recruiting for a Senior Systems Engineer to join our energetic and entrepreneurial team supporting mission-critical satellite communications and gateway infrastructure. A successful candidate will bring hands-on SATCOM, RF, networking, and field engineering experience with a passion for keeping critical communications systems operational, reliable, and mission ready.
Provide day-to-day SATOPS technical support for operations, maintenance, sustainment, and mission execution activities.
Perform preventive, corrective, and emergency maintenance on SATCOM systems, satellite gateway infrastructure, and associated communications equipment.
Test, troubleshoot, configure, validate, and restore SATCOM, RF, network, cabling, power, hardware, and supporting infrastructure.
Assist site and shift personnel with system faults, operational issues, outage response, and return-to-service activities to maintain system availability.
Install, replace, configure, upgrade, relocate, integrate, and test communications equipment in support of technology refresh and modernization efforts.
Coordinate maintenance and technical support with site personnel, NOCs, engineering teams, vendors, manufacturers, and Government stakeholders.
Develop and maintain rack elevations, equipment inventories, cable records, system/network diagrams, installation records, as-built documentation, and configuration baselines.
Support logistics and lifecycle management including spare equipment, repair/replacement coordination, equipment condition assessments, obsolescence tracking, and modernization recommendations.
Coordinate equipment staging, configuration, installation, integration, testing, transition, and disposition while minimizing operational impact.
Travel to geographically dispersed locations for maintenance, troubleshooting, installations, upgrades, modernization, and operational support.
What you will bring:
Experience operating, maintaining, or supporting SATCOM systems, satellite gateways, satellite ground terminals, telecommunications infrastructure, or other mission-critical communications systems.
Hands-on experience installing, maintaining, configuring, testing, and troubleshooting SATCOM, RF, network, cabling, and supporting infrastructure.
Working knowledge of RF systems, antennas, modems, IP networking, routing and switching, structured cabling, fiber optics, and communications facility infrastructure.
Ability to diagnose faults across interconnected SATCOM, RF, network, power, and communications systems and perform preventive and corrective maintenance in operational environments.
Experience with technical drawings, rack elevations, cable documentation, equipment inventories, configuration management, maintenance records, and lifecycle planning.
Ability to read and interpret engineering drawings, wiring diagrams, technical manuals, system diagrams, and maintenance documentation.
Strong communication skills and the ability to work effectively with operators, technicians, engineers, vendors, customers, and Government personnel.
Experience supporting U.S. Government or DoD SATCOM, 24/7/365 operations, Network Operations Centers, satellite gateway operations, or field modernization efforts preferred.
Ability to work independently at remote locations and as part of a technical operations team in fast-paced, mission-critical environments.
Active security clearance is required. Must be willing and able to travel domestically and internationally as mission requirements dictate.
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