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The Senior Solutions Engineer provides technical presales support for enterprise customers, acting as a trusted advisor to address technical objections and pain points. They collaborate with sales and product teams to build customer strategies, deliver product demonstrations, and guide successful technical migrations.
GitHub helps companies and organizations succeed by allowing them to build better software, together. We're looking for an experienced Senior Solutions Engineer in the United States to provide technical presales support for our enterprise customer base — in regulated industries, particularly financial services and healthcare.
Our Senior Solutions Engineers are responsible for the technical relationships with customers and prospects, working as a trusted advisor to remove technical objections and creatively address pain points in a customer's SDLC. They will work internally with sales and product development teams to identify solutions that meet customers' business needs and document requests to expand the capabilities of GitHub's platform.
We're extremely passionate about the quality of our work. If you are technically sharp, business minded, and people oriented, you might be a fit for this role!
Identifying customer business & technical requirements and matching them to product solutions.
Building joint customer strategies with enterprise sales, support, and customer success to encourage product adoption.
Delivering live demonstrations of GitHub’s products and platform to prospective customers.
Navigating complex technical scenarios to help customers migrate to GitHub from their existing development tools and workflows.
Building relationships with key decision makers and serving as a customer's technical point of contact and advocate.
Learning about customers' successes and challenges, sharing customer feedback within GitHub, and advocating for customer interests.
Applying understanding of customer environment and goals to provide oversight and guide post-sales teams to successful outcomes.
Required/Minimum Qualifications:
Experience owning all technical aspects of the sales cycle from discovery to qualification to proof-of-concept design/execution to post-sales transition.
Domain knowledge in one or more of the following:
Source Control Management (SCM) including Git & GitHub workflows, and the value of DevOps & DevSecOps
Continuous Integration and Continuous Delivery (CI/CD) architecture, tools and workflows
DevSecOps, including software composition and security analysis, SAST/DAST tooling, and common patterns & industry trends
Agentic software development practices and tools.
Additional or Preferred Qualifications:
3+ years experience in digital transformation using software modernization to drive customer business outcomes.
Ability to identify and solve technical and business challenges related to software delivery.
Excellent written and verbal communication skills with prior public speaking experience.
Demonstrable knowledge of the enterprise Software Development Lifecycle (SDLC).
Experience working in or with large enterprise development teams: in the regulated industries sector technical sales or solving regulated industry-specific software development, implementation or compliance challenges.
GitHub values
Manager fundamentals
Leadership principles
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