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GitHub, Inc.

Senior Solutions Engineer

Posted an hour ago
$90580 - $240K per year
10+ years experience
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AI Summary

The Senior Solutions Engineer provides technical presales support for enterprise customers, acting as a trusted advisor to address technical objections and pain points. They collaborate with sales and product teams to build customer strategies, deliver product demonstrations, and guide successful technical migrations.

About GitHub

GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.

Locations

In this role you can work from Remote, United States

Overview

GitHub helps companies and organizations succeed by allowing them to build better software, together. We're looking for an experienced Senior Solutions Engineer in the United States to provide technical presales support for our enterprise customer base — in regulated industries, particularly financial services and healthcare.   

 

Our Senior Solutions Engineers are responsible for the technical relationships with customers and prospects, working as a trusted advisor to remove technical objections and creatively address pain points in a customer's SDLC. They will work internally with sales and product development teams to identify solutions that meet customers' business needs and document requests to expand the capabilities of GitHub's platform.  

 

We're extremely passionate about the quality of our work. If you are technically sharp, business minded, and people oriented, you might be a fit for this role! 


Responsibilities

  • Identifying customer business & technical requirements and matching them to product solutions. 

  • Building joint customer strategies with enterprise sales, support, and customer success to encourage product adoption. 

  • Delivering live demonstrations of GitHub’s products and platform to prospective customers.  

  • Navigating complex technical scenarios to help customers migrate to GitHub from their existing development tools and workflows.  

  • Building relationships with key decision makers and serving as a customer's technical point of contact and advocate.  

  • Learning about customers' successes and challenges, sharing customer feedback within GitHub, and advocating for customer interests.  

  • Applying understanding of customer environment and goals to provide oversight and guide post-sales teams to successful outcomes. 


Qualifications

Required/Minimum Qualifications:

  • 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
    • OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience 
    • OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience 
    • OR Doctorate in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience 
    • OR equivalent experience.
  • Experience owning all technical aspects of the sales cycle from discovery to qualification to proof-of-concept design/execution to post-sales transition.

  • Domain knowledge in one or more of the following: 

    • Source Control Management (SCM) including Git & GitHub workflows, and the value of DevOps & DevSecOps 

    • Continuous Integration and Continuous Delivery (CI/CD) architecture, tools and workflows 

    • DevSecOps, including software composition and security analysis, SAST/DAST tooling, and common patterns & industry trends 

    • Agentic software development practices and tools.

  • Ability to travel up to 25% when needed.

 

Additional or Preferred Qualifications:

  • 10+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
    • OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience 
    • OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience 
    • OR Doctorate in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
    • OR equivalent experience.
  • 3+ years experience in digital transformation using software modernization to drive customer business outcomes.

  • Ability to identify and solve technical and business challenges related to software delivery.

  • Excellent written and verbal communication skills with prior public speaking experience.

  • Demonstrable knowledge of the enterprise Software Development Lifecycle (SDLC).  

  • Experience working in or with large enterprise development teams: in the regulated industries sector technical sales or solving regulated industry-specific software development, implementation or compliance challenges. 

 

Compensation Range

The base salary range for this job is USD $90,580.00 - USD $240,310.00 /Yr.

In addition, this role also has the opportunity to earn sales incentives. On target earnings (OTE) is based on a 70/30 base salary/sales incentive.

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

This position will be open for a minimum of 3 days, with applications accepted on an ongoing basis until the position is filled.

GitHub values

  • Customer-obsessed
  • Ship to learn
  • Growth mindset
  • Own the outcome
  • Better together
  • Diverse and inclusive

Manager fundamentals

  • Model
  • Coach
  • Care

Leadership principles

  • Create clarity
  • Generate energy
  • Deliver success

Who We Are

GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.

EEO Statement

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

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