Senior RTC/EWM Administrator – Mainframe

 Posted 10 hours ago
     
5-10 years experience
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AI Summary

The administrator will provide support for the RTC/EWM product, including troubleshooting, maintenance, and system upgrades. They are also responsible for documenting procedures and assisting developers with mainframe code development and production support processes.

CTG is seeking to fill a Senior RTC/EWM Administrator – Mainframe opening for our client.

 

Location: Remote

Duration: 6 months

 

Job Summary:

Position will operate as administrator for the Rational Team Concert/Enterprise Workflow Manager (RTC/EWM) product, providing support for that product.  This position will entail assisting users with using and troubleshooting the product, documenting procedures, and applying maintenance or upgrades to RTC as required.

 

Duties & Responsibilities:

  • Must be able to assist developers and other users of RTC as needed.
  • Provide support for scoping, development, testing, implementation, maintenance, and troubleshooting of RTC/EWW system.
  • Work with vendor and other groups to apply maintenance or upgrades to the system as needed.
  • Review and refresh documentation, procedures, and user guides to ensure accurate instructions on how to use the system.
  • On Call 24/7 in case emergency support is needed.

 

Requirements:

  • Mainframe Code Development and Production Support Processes
  • Mainframe File Organization Understanding
  • Mainframe Compile Processes
  • Mainframe Staff Support Experience
  • Mainframe and Java Client Troubleshooting
  • Mainframe DB2 Development and Support Experience
  • Rexx Script Development
  • Exceptional Communication Skills
  • Minimum Bachelor’s Degree plus 4+ years IT Source Management experience OR 6+ years IT Source Management experience

 

Responsibilities – RTC/RDZ Support

  • Support Day-to-Day End User Support
  • Support initiatives to upgrade and maintain RTC/RDZ servers in a distributed and virtual environment
  • Ability to teach the use of tools in a step-by-step manner
  • Thoroughly document help guides, procedures, and how-to documents.

 

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

 

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

 

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

 

The expected base salary for this position ranges from $60 to $64. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.


About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

 

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