Senior Product Counsel, Mortgages

About the team

The Zillow Group Legal and Compliance Department is a dedicated team of skilled (and fun!) legal professionals who enjoy working in a collegial environment within an innovative, fast-paced tech, real estate, and media company. This role is part of the Business Lines Legal Team, which provides frontline legal support for Zillow's products and services, including Zillow Home Loans and our integrated mortgage and real estate offerings.

About the role

We are looking for a talented attorney to serve as dedicated product counsel for Zillow Home Loans (ZHL) mortgage products. This role sits at the intersection of regulated consumer lending and product development, and is well suited for a lawyer energized by translating complex mortgage regulation into clear, practical guidance that helps product teams build and ship.

You will be the day-to-day legal partner to the product and engineering teams building mortgage and integrated home-buying experiences, from affordability and pre-approval tools to AI-powered and agentic features and internal systems for ZHL's own loan officers. You will own the full legal lifecycle across the product portfolio, advise directly on complex and first-of-kind product questions, and work closely with specialized Legal and Compliance teams to support product development and launch. You will also coordinate with legal leadership on matters that present enterprise-level or cross-business-line risk.

The right candidate has solid grounding in the mortgage regulatory framework, is comfortable getting hands-on with AI-enabled product features, has strong drafting, negotiation and communication skills, and the desire to grow subject matter expertise in a domain where product scope evolves and regulatory expectations shift. You are pragmatic, responsive, detail-oriented, and comfortable operating autonomously within a defined scope.

In this role, you will get to:

• Serve as the primary day-to-day legal point of contact for an assigned set of ZHL mortgage products, providing full lifecycle counsel from concept and design through launch and iteration
• Advise product and engineering teams on the state and federal mortgage regulatory framework, including RESPA, TILA , ECOA, UDAAP, and state mortgage licensing
• Partner directly with AI/ML engineering teams on compliance guardrails for AI-enabled and agentic product features, including hands-on testing of model outputs and development of evaluation criteria for legal and regulatory compliance
• Provide practical, risk-calibrated guidance on product design and disclosures, including how and where mortgage content, pre-approval, and loan application experiences are surfaced across ZHL's platforms
• Embed with business partners on issues of first impression, pilot programs, and other key initiatives, delivering legal risk analysis and recommendations directly to senior management
• Draft, review, and negotiate the commercial and data-rights agreements that support your products, such as vendor, technology, and services agreements
• Proactively partner with cross-functional teams and shared services (compliance, privacy, fair lending, marketing, and communications) to identify and resolve legal matters as they arise
• Educate product, engineering, and business partners on mortgage and lending legal requirements so teams can make informed decisions while maintaining velocity

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $164,400.00 - $262,600.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $156,200.00 - $249,400.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

You are a responsive, pragmatic, and detail-oriented attorney who has:

• 7+ years of relevant experience with a national or regional law firm or in-house legal department, with meaningful consumer finance, mortgage, or product counseling experience; in-house experience at a mortgage lender, fintech, or prop tech company strongly preferred
• A JD with active state bar admission in at least one jurisdiction
• Substantive command of the mortgage and consumer lending regulatory framework, with the depth to advise directly on the statutes above as they apply to live product decisions
• Experience advising on product development, and the judgment to give practical guidance where the regulatory answer is not fully settled
• Experience drafting and negotiating commercial agreements such as vendor, technology, or services agreements
• General familiarity with adjacent regulatory frameworks such as GLBA and TCPA, and with emerging state and federal AI/algorithmic regulation, is a plus
• Excellent written and verbal communication skills, with the ability to convey the implications of legal issues and risk clearly to non-lawyers
• Strong organizational skills and the ability to independently manage competing, time-sensitive projects
• Sound judgment about when to decide, when to consult a subject matter expert, and when to elevate a matter for broader alignment
• A team-first attitude and a demonstrated ability to build trusted relationships and collaborate across departments and levels

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality.

How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise. 

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.