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Department: APAC
Team: Policy
Location: Singapore, Malaysia or Indonesia (remote working)
Position type: Contractor – 1 year contract
What the hiring manager says
"This role is about impact. You will support GSMA’s policy engagement in Southeast Asia with a clear focus on shaping regulatory outcomes and strengthening the industry’s position with governments. Working as part of the APAC policy team and reporting to the Policy Director APAC, you will play a central role in ensuring GSMA’s work translates into tangible policy outcomes in key markets."
Senior Policy Manager, Southeast Asia
About the team
The APAC policy team combines expertise from government, industry and the wider digital ecosystem, working closely across Hong Kong, Tokyo, Singapore, Delhi and London. It acts as a regional bridge between national priorities and global policy positions.
The team is focused on prioritising the issues that matter most and delivering measurable outcomes for members, not just engagement.
About the role
As Senior Policy Manager for Southeast Asia, you will support the development and execution of GSMA’s policy priorities across a set of markets, working under the direction of the Policy Director APAC.
You will contribute to shaping and delivering policy positions on key digital and telecommunications issues, ensuring they are evidence-based, clearly articulated and effectively deployed in external engagements. Success in this role will be measured by the extent to which your work contributes to influencing regulatory frameworks and advancing agreed policy objectives.
You will build and manage relationships with policymakers, regulators and industry stakeholders, supporting GSMA’s positioning as a credible and constructive voice. You will contribute to consultation responses, policy outputs and external engagements, and help ensure consistency and quality across GSMA’s work in the region.
You will work closely with colleagues across GSMA programmes and global teams, helping to coordinate input and ensure alignment in support of priority advocacy objectives.
Within your first year, you will be expected to establish strong working relationships with key stakeholders in your markets, contribute meaningfully to priority policy initiatives, and support delivery of tangible progress against defined advocacy goals.
About you
You bring experience in telecommunications or digital policy, with exposure to engaging policymakers and supporting policy development in complex regulatory environments.
You are outcome-focused, with strong judgement on how to prioritise work to support policy impact. You are able to translate complex issues into clear, structured messages for external audiences.
You are comfortable working in multi-stakeholder environments and collaborating across matrix teams to deliver coordinated outputs. You take ownership of your work and consistently deliver high-quality contributions to broader policy objectives
About your skills
Communication: You communicate clearly and effectively, supporting the development of compelling policy narratives for government and industry audiences.
Delivery: You contribute to the timely delivery of high-quality policy outputs, supporting wider advocacy efforts and outcomes.
Teamwork: You work effectively as part of a regional and global team, aligning with others to deliver shared objectives.
Stakeholder management: You build and maintain productive working relationships with policymakers, regulators and members.
Influence: You support policy engagement efforts through well-prepared analysis, credible inputs and effective participation in external discussions.
Contract type
Department ContractorWorker type
Contingent WorkerWorking at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.
Being You at the GSMA
We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.
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